topic Re: You view not working in Android TV

You view not working

Twoker12 — Wed, 15 Mar 2017 13:24:27 GMT

You view not working any body help restarted and just says it's not responding been like since yesterday carnt watch tv

Re: You view not working

Anonymous — Wed, 15 Mar 2017 13:58:53 GMT

Hi there

Hard to know what the problem is without more details - but have you tried doing a re-scan of the TV channels?

[HOME] > Settings > Channel Setup > Digital Setup > Digital Tuning > Digital Auto Tuning

Cheers

Re: You view not working

Dumgoyne1234 — Wed, 18 Oct 2017 20:24:05 GMT

You view not working - no TV channels - said something about an update but now says not responding.

When I follow the post below - screen goes blank

When I check for a software update - just goes round and round.

When I enable you view, it goes blank after I hit ok.

Could you advise

Thanks

Re: You view not working

royabrown — Fri, 20 Oct 2017 07:30:12 GMT

Go to Settings, find the Factory Reset, and carry that out.

Try setting YouView up again, and report back what the results are.

Re: You view not working

Rhubarb22 — Tue, 04 Sep 2018 19:01:04 GMT

Ours is the same..don’t know what to do???

Re: You view not working

Rhubarb22 — Tue, 04 Sep 2018 19:03:59 GMT

I’ve got the list for you view but can’t get anything on it..keeps saying no signal..tried everything...all I can say is it must have disconnected somehow.

Re: You view not working

Dumgoyne1234 — Tue, 04 Sep 2018 19:43:33 GMT

Did a full factory reset and it worked. Lost all settings however. Not sure if this was the only way - was a few months ago now.

Sent from my iPhone

Re: You view not working

royabrown — Tue, 04 Sep 2018 20:55:32 GMT

What’s ‘the list’? The EPG, the Guide, the list of programmes?

If so, then you must have had a signal in order to get that. But if it’s ‘no signal’ now, it sounds like you aerial connection fell out, or something happened in the aerial path between the TV and the aerial on the roof.

Have you got another TV in the house, on the same aerial system? If so, is that working OK?

Try switching from YouView to the Freeview side of the set - instructions for this are in the FAQ at the top of the Android threads area.

Let us know if that works OK, or if it has the same issue, and we’ll go from there.