topic Re: Bravia kd55x8505b in Android TV

Bravia kd55x8505b

migibbe — Wed, 14 Feb 2018 18:53:54 GMT

Internet browser stops working and the message "internal erorr" appears . Any help appreciated

Re: Bravia kd55x8505b

Mick_D — Wed, 14 Feb 2018 20:50:28 GMT

Hi there, welcome to the Sony Community

This issue is often resolved by one of the following things:

Ensure that you have the latest firmware installed
Perform a factory reset of the TV

Try that and see if it works.

Cheers

Mick

Re: Bravia kd55x8505b

migibbe — Wed, 01 Aug 2018 12:12:13 GMT

Thanks for the reply , tried firmware upgrade and reset, no joy, suspect a contractural problem

Re: Bravia kd55x8505b

Sean_Mc — Thu, 02 Aug 2018 15:09:45 GMT

HI there,

If you've tried the following suggestions and the issue has not been resolved, it might be best to get in touch with the support team for further help here.

Cheers,

Sean Mc