topic Re: XBR55X810C stuck in boot loop after reset. in Android TV

XBR55X810C stuck in boot loop after reset.

twicepipes — Thu, 24 May 2018 14:16:35 GMT

Hi all.

My XBR55X810C running 7.0 was getting pretty slow so I performed a software reset and it rebooted.

That didn't seem to reset anything at all.

So I tried the holding vol- and power button while plugging it in. I got the green light, but still it didn't reset anything.

So I tried the holding up-arrow on remote while tapping the power button and continue to hold the up-arrow on remote until it powered back up.

This caused the TV to get stuck in a boot loop (let it loop for 3 hours just to be sure).

Now no matter what I try, it is stuck in boot loop. I get the white light at the bottom for about 10 seconds, then it goes off for about 10 seconds. Over and over. Some times I might get the start of the android animation but it freezes after a second and it all reboots. Over and over.

I tried holding vol- and power button while plugging it in again. I get the green light, but still it powers off and loops over and over.

Help!

Re: XBR55X810C stuck in boot loop after reset.

EdwinaU — Fri, 25 May 2018 20:02:26 GMT

Hi,

Welcome to the community.

I've found some advice on the Sony US site here that should help with your problem.

Best wishes,

Re: XBR55X810C stuck in boot loop after reset.

Johnjjung — Sun, 27 May 2018 01:58:13 GMT

I’m getting the same exact thing.

It turns on completely black screen but white light (bright then fades) then it blinks and stays dim for 8-10 seconds and turns off.

I tried everything on their website including a manual usb reboot and that doesn’t even seem to work.

i also tried a green light (vol down + power) and this doesn’t work.

once every 5-10 times then androis logo animation happens and freezes then turns off.

Re: XBR55X810C stuck in boot loop after reset.

jason1234561 — Tue, 02 Oct 2018 02:43:30 GMT

Hey - Did you guys ever get your TVs to work? mine has the same issues???

Re: XBR55X810C stuck in boot loop after reset.

jason1234561 — Tue, 02 Oct 2018 02:45:01 GMT

Did you ever get your TV working? I am having the same issues?

Re: XBR55X810C stuck in boot loop after reset.

Johnjjung — Tue, 02 Oct 2018 13:10:07 GMT

I ended up getting it replaced by Sony!

I think just be careful and contact Sony on the phone and follow the instructions. It’s also be better to be prepared, get a usb and download the firmware so you don’t have to do the prep work on the phone.