topic Dark Scenes - Banding/Pixelation on KD55XE8596 in Android TV

Dark Scenes - Banding/Pixelation on KD55XE8596

Cragworth — Tue, 05 Jun 2018 00:22:27 GMT

I'm having a real problem with my TV during dark scenes/night scenes etc.

Really bad halo/ring pixelation is showing and the picture looks really noisy.

I'll include photos from a recent blu-ray watch but it basically happens during every dark scene and for a 4k/HDR upscaling TV I expect better for BluRay and HD pictures.

One old post I came across suggested it could be a faulty panel?

Please help as this is driving me nuts!

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Sean_Mc — Wed, 06 Jun 2018 10:14:59 GMT

Hi there,

In the advanced picture settings, can you try enabling "Random Noise Reduction" and "Digital Noise Reduction"

Can you let me know if this helps the issue?

Best wishes,

Sean Mc

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

batee5 — Wed, 06 Jun 2018 13:51:25 GMT

Hi Cragworth,

Welcome to our community!

I'm curious to know if this issue happens on all content from all the different sources or not. For example, if you tried to play a 4K HDR video from YouTube or any other app, does the same issue happen?

Regards,

Batee5

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Cragworth — Wed, 06 Jun 2018 22:16:00 GMT

@batee5 wrote:
Hi Cragworth,

Welcome to our community!

I'm curious to know if this issue happens on all content from all the different sources or not. For example, if you tried to play a 4K HDR video from YouTube or any other app, does the same issue happen?

Regards,
Batee5

This is from a 4k stream on the YouTube app on the TV. Still pixelation?

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Cragworth — Wed, 06 Jun 2018 22:22:19 GMT

Here is a 4k YouTube stream with all settings on high.

No difference still a horrible picture...

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Almou_10 — Thu, 07 Jun 2018 16:28:51 GMT

Hi Cragworth,

I can see the image is much better when streaming from YouTube.

can you make sure the TV is running on the latest firmware using this link: https://bit.ly/2JGpDEO?

Also, you can try to reset the TV to factory settings and check if this may help with the picture.

Cheers,

Almou_10

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Higgy61 — Sun, 06 Jan 2019 01:18:28 GMT

Hi I am having the same issue. Had a resolution been found?

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

mhollis82 — Fri, 18 Jan 2019 21:07:16 GMT

I’m also having this issue on a KD-55AF8

is there any answers SONY?

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Dialatech — Tue, 16 Apr 2019 21:38:58 GMT

Was there any fix for this issue.

Most of the time the dark scenes become unwatchable.

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Tuzz82 — Mon, 29 Apr 2019 21:03:19 GMT

Really bad blocky blacks on AF8 65 when watching dark scenes, such as GOT and Luther. Any updates on this? Thought I read somewhere an update is expected to fix this, but it may not be until the autumn. Any help most appreciated because it’s getting rather annoying.

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Dialatech — Fri, 14 Jun 2019 14:12:33 GMT

This issue is soo annoying.. I spent 1300 pound on this TV for this issue to be present from day one. I have messed around with the settings but nothing makes this issue any better. This needs to be fixed asap

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Dialatech — Fri, 21 Jun 2019 14:10:54 GMT

I just thought I would upgrade this with the following.

So i contacted Sony about this issue and there have just got back to me with the following statement and this is copy and pasted from the email.

In reference to your inquiry regarding the screen of your KD-65XE8596, we can confirm that we have investigated the pictures you have sent thoroughly and we can confirm that the phenomenon you are facing is considered within the specifications of the TV.

You may find more information regarding the matter down the below link:

https://www.sony.co.uk/electronics/support/articles/00125848

Unfortunately, there will be nothing more we can do for you on this occasion

Should you have any further questions, please feel free to reply to this email.
Thank you for your enquiry.
Yours sincerely,

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

fieldo — Wed, 29 Jan 2020 12:44:25 GMT

I am having the same issues with a KD55AF8, been in touch with Sony and done everything they suggested but no change. To improve quality on recordings from Sky Q, I have to keep changing the mode to standard/home movie etc.. Not ideal. Issue is much worse for Sky Q recordings. Please help.

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Hoover2112 — Tue, 13 Jul 2021 16:09:55 GMT

Same issues for me on my AF8. Not the top spec but still £1500 worth of TV that has this issue is poor. Its like back to the 80s with my C64! Sort it out Sony!

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

rooobb — Tue, 13 Jul 2021 17:53:54 GMT

Are you sure you want to judge the tv quality against a streaming service? Have you any evidence of the quality of the source?

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

HannahEd01 — Wed, 14 Jul 2021 13:58:00 GMT

Hey Hoover2112, do you have pics of the issue? You have an OLED, so it might be a completely different thing. Also, try something basic as unplugging the TV from the mains for few minutes while removing any external device and see what happens.

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

The_Geek — Fri, 24 Feb 2023 11:15:17 GMT

Sorry I'm a bit late to the party.
I've been having the same problem and finally found time to twiddle with the picture settings.
Now, normally, I'd go with the setups that are available in t'InterWeb but I have to admit that I've been deviating to get a better picture for me, with my TV, in it's current state.
I may be making other problems that I'll see later but I found the following to vastly improve the banding:
Gamma: Was -2, now Min
Advanced Contrast Enhancement: Was Off, now Medium

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

HannahEd01 — Fri, 24 Feb 2023 15:45:19 GMT

Hey The_Geek, are these settings available in developer mode? Also, what's the model number of your TV?

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

The_Geek — Fri, 24 Feb 2023 16:52:19 GMT

KD-55X9305C

I'd noticed similar banding in dark areas before but only just got around to investigating.

I've got my picture settings as Custom, started off with the settings from an AV website but it may be that the TV is now 8 years old but I've had to tweak them a bit.

Re: Dark Scenes - Banding/Pixelation on KD55XE8596

Anonymous — Thu, 02 Mar 2023 12:23:42 GMT

Try to check this one, and learn more about it, it'll help you greatly when trying to adjust the picture settings and quality.