https://community.sony.fi/t5/android-tv/rebooting-during-android-animation/m-p/2492832#M30410 <P>Hi <a href="https://community.sony.fi/t5/user/viewprofilepage/user-id/772034">@Sjbuzzz</a> and welcome to the Community <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.fi/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P> <P>&nbsp;</P> <P>You may have already tried a reset but I just wanted to check you'd seen this page</P> <P>just to double check the procedure for this specific problem.</P> <P><A href="https://www.sony.co.uk/electronics/support/articles/00171297" target="_self">https://www.sony.co.uk/electronics/support/articles/00171297</A></P> <P>&nbsp;</P> <P>If it hasn't worked, the best thing to do</P> <P>is contact Support on <SPAN><A href="tel:02073652810" target="_blank">+44 (0) 2073652810</A></SPAN>.</P> <P>&nbsp;</P> <P>Keep us posted.</P> <P>&nbsp;</P> Thu, 09 Aug 2018 10:29:31 GMT jumpsuit 2018-08-09T10:29:31Z https://community.sony.fi/t5/android-tv/rebooting-during-android-animation/m-p/2492671#M30398 <P>I have a kd-55xd8599 and it keeps on ebooting during the android animation. I have tried a factory reset and updating the firmware but that also reboots before the end.</P><P>&nbsp;</P><P>any ideas?</P> Wed, 08 Aug 2018 18:45:28 GMT https://community.sony.fi/t5/android-tv/rebooting-during-android-animation/m-p/2492671#M30398 Sjbuzzz 2018-08-08T18:45:28Z https://community.sony.fi/t5/android-tv/rebooting-during-android-animation/m-p/2492832#M30410 <P>Hi <a href="https://community.sony.fi/t5/user/viewprofilepage/user-id/772034">@Sjbuzzz</a> and welcome to the Community <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.fi/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P> <P>&nbsp;</P> <P>You may have already tried a reset but I just wanted to check you'd seen this page</P> <P>just to double check the procedure for this specific problem.</P> <P><A href="https://www.sony.co.uk/electronics/support/articles/00171297" target="_self">https://www.sony.co.uk/electronics/support/articles/00171297</A></P> <P>&nbsp;</P> <P>If it hasn't worked, the best thing to do</P> <P>is contact Support on <SPAN><A href="tel:02073652810" target="_blank">+44 (0) 2073652810</A></SPAN>.</P> <P>&nbsp;</P> <P>Keep us posted.</P> <P>&nbsp;</P> Thu, 09 Aug 2018 10:29:31 GMT https://community.sony.fi/t5/android-tv/rebooting-during-android-animation/m-p/2492832#M30410 jumpsuit 2018-08-09T10:29:31Z