topic Re: tv remote netflix button not working in Android TV

tv remote netflix button not working

bittihuduga — Wed, 15 Aug 2018 09:59:24 GMT

my tv is sony android xe9005 - few months old

the remote has netflix button.

suddenly it stopped working.

i restarted tv several times but no luck.

nothing happens after pressing.

other buttons work fine.

Sean_Mc — Thu, 16 Aug 2018 11:04:31 GMT

Hi there,

Please see here for more information as this may be the reason for the button on the control not working.

Alternatively please contact the support team for further help.

Best wishes,

Sean Mc

bittihuduga — Thu, 16 Aug 2018 11:10:18 GMT

sorry Sean... the link points at i button for netflix.

but i was talking about launch netflix app dedicated button.

my remote has netflix dedicated button

Sean_Mc — Thu, 16 Aug 2018 14:01:31 GMT

HI again,

I would advise getting in touch with support for further help with this here.

Best wishes,

Sean Mc