topic Re: Youview on Bravia KD551 in Android TV

Youview on Bravia KD551

Harry7601 — Thu, 23 Aug 2018 19:42:18 GMT

I am unable to open or download the Youview app on my 2017 Bravia KD 55A1 android television. Every time I go through the download progress I scan with no result.

Help please

Re: Youview on Bravia KD551

royabrown — Thu, 23 Aug 2018 20:49:03 GMT

@Harry7601 wrote:
I am unable to open or download the Youview app on my 2017 Bravia KD 55A1 android television. Every time I go through the download progress I scan with no result.
Help please

You don’t have to download YouView; it’s the UI the TV is delivered with as the default option.

You do have to set it up, though.

To get no result from the scan, you have either:-

not connected the terrestrial aerial it needs, having connected no aerial cable at all, or only a satellite cable;

connected what you think is a terrestrial aerial, but there is no actual aerial signal on the cable;

used a known-to-be-good aerial (that worked fine with a previous TV, perhaps), but the tuning process on your new TV is fscked;

done (or not done) a fourth thing I haven’t thought of.

If you can let us know which it is, we can go from there.

Re: Youview on Bravia KD551

Pascale_F — Sat, 25 Aug 2018 10:30:53 GMT

Hi Harry,

Welcome to the community.

It might be worth performing a factory reset on your TV to see if this helps. Do let us know how you get on.

Thanks,

Pascale