topic Re: youtube not loading on KDL-43WD756 in Android TV

youtube not loading on KDL-43WD756

nosoundjim — Fri, 21 Sep 2018 15:53:21 GMT

Hi Sony,

As the title suggests....

I've switched off power at the wall and restarted the TV but no difference. The youtube logo comes up and just hangs there.

Any ideas what I can do?

Regards, Jim.

sound10 — Fri, 21 Sep 2018 16:18:44 GMT

Hi, I have the 32WD756 and was having the same problem. Having spoken to Sony UK Support earlier today, YouTube is now working. Here is a link to my thread which gives the solution :- https://community.sony.co.uk/t5/other-tvs/sony-32wd756-youtube-app-suddenly-stopped-working/m-p/2510109#M50907

Hope this helps

nosoundjim — Fri, 21 Sep 2018 22:05:12 GMT

Brill, that worked perfectly, thank you.