topic Re: Sky Q and KD-55AF8 in Android TV

Sky Q and KD-55AF8

mansher123 — Mon, 01 Oct 2018 10:22:41 GMT

Why can't I change the display details when using Sky?.

Re: Sky Q and KD-55AF8

Pascale_F — Tue, 02 Oct 2018 18:00:30 GMT

Hi mansher123,

Welcome to the community.

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas.

Thanks,

Pascale

Re: Sky Q and KD-55AF8

Almou_10 — Wed, 03 Oct 2018 10:21:28 GMT

Hi mansher123,

I guess you can do that if the remote has an "Action Menu" button, you'll be able to access screen and picture settings while you're on viewing external inputs.

Hope this helps,

Aladdin

Re: Sky Q and KD-55AF8

mansher123 — Thu, 04 Oct 2018 10:42:03 GMT

HI Aladdin,

The Action Menu dosn't work with the display settings. By using the home button, I can access the display menu,but on trying to change any display, the answer is "not available with this setting (on SkyQ).

Mansher123

Re: Sky Q and KD-55AF8

Almou_10 — Fri, 05 Oct 2018 09:57:04 GMT

Hi mansher123,

I don't think this is normal, could you try to change the HDMI port, and also try other cables, maybe also soft reset the TV by pressing and holding on the power button on the remote?

Hope this helps,
Aladdin

Re: Sky Q and KD-55AF8

mansher123 — Sat, 06 Oct 2018 10:23:41 GMT

Hi Aladdin,

I can't change the HDMI ports, because only ports 2 & 3 support 4K, and the tv is in 2, and my hone cinema is in 3. Both have new hi speed cables. Also by pressing & holding the power button, it just switches the tv off. I guess I'll just have to live with it.

Thanks for trying to help.

Mansher123