System Error KD-55A1

andrewrhsmith — Thu, 04 Oct 2018 10:47:47 GMT

I turned on my Sony 55A1 for the first time, its connected only to power and wifi. After 10minuted of watching Netflix, the speakers started emitting static; the static got worse then the TV turned itself off and started flashing a red system error light. I unplugged the TV for 10minutes and then turned it back on. After a few minutes of viewing static could be heard and the TV turned itself off.

As the TV is still in the Warranty period, How do I claim a refund or replacement?

Re: System Error KD-55A1

Pascale_F — Sat, 06 Oct 2018 11:07:11 GMT

Hi Andrew,

Welcome to the community.

It's best to get in touch with Sony Support about this here.

Thanks,

Pascale

topic Re: System Error KD-55A1 in Android TV

System Error KD-55A1

Re: System Error KD-55A1