topic Re: 2 free 4K/UHD movies charged my account in Android TV

2 free 4K/UHD movies charged my account

Munequita30 — Sun, 11 Aug 2019 14:35:45 GMT

Hi. When I log in with my google account, it showed I have 2 free movies to redeem. I got the one I wanted and saw it charged my PayPal account. When I went in again and tried to see if I clicked on the wrong thing and it charged me again! I do not want the second movie. I was just doing it as a test. I’m am extremely upset. I really don’t have a bunch of extra money to spend. Was just trying to let my kid watch a movie and now that’s ruined this morning. Please figure out how I can get my money back and let me know how this will be resolved.

Thank you

Sean_Mc — Tue, 13 Aug 2019 12:53:50 GMT

Hi there,

Welcome to the Sony Community.

I would recommend getting in touch with Google Play Movies & TV here who will be able to advise on this.

Let me know how you get on.

Best wishes,

Sean Mc