topic Re: E3 software bug - OTG USB and unformatted pendrive in E Series

E3 software bug - OTG USB and unformatted pendrive

nortonex — Sun, 16 Nov 2014 18:59:03 GMT

Greetings everyone

I have found bug in E3's D2203 software (version 18.4.C.1.36). When you try to connect unformatted pendrive via OTG USB connection, the phone says that you need to perform memory formatting. The problem shows up when you select to format that memory - instead of formatting connected USB, the phone has formatted SD card!

Sony - please fix this bug - I need to recover all my files from SD card!

Re: E3 software bug - OTG USB and unformatted pendrive

Thommo — Sun, 16 Nov 2014 19:01:28 GMT

This is a user led support forum however what I can do is message the team to take a look at your post and then they will be able to escalate this to the correct team - So if you don't receive a reply from a Sony staff member please be reassured that they will have read your post

Re: E3 software bug - OTG USB and unformatted pendrive

nortonex — Sun, 16 Nov 2014 19:39:33 GMT

@Thommo thank you for your reply. Consider my post as warning to other E3 users, so that nobody will be as suprised as me.

Re: E3 software bug - OTG USB and unformatted pendrive

Sarfaraz — Tue, 18 Nov 2014 04:14:28 GMT

If app moved to SD card and mount OTG PEN DRIVE then on unamounting that apps whuch are moved to SD card not works or the device restarts but as well as move to phone working

Re: E3 software bug - OTG USB and unformatted pendrive

Sid3108 — Fri, 24 Jul 2015 04:26:02 GMT

Today on 24-Jul-2015 still the problem of this has not been solved so if the sony is not responding to error then its totally wrong still today morning i felt the same problem when i connected my NTFS formatted pendrive to E3Dual it just dint connected and asked me to format the USB and when i did it it formatted my SD-Card would it take more 2-3 years for sony to solve this problem so user would get totally teased of with such problems. I dint reaceive any problems solving such issues and its very bad for anyone to lose data and media files.