topic Re: Volume indication showed often in E Series

Volume indication showed often

Amarjeet — Tue, 27 Dec 2016 17:42:26 GMT

Hi everyone, I am Amarjeet Singh from India. I bought e4 dual last year. I am satisfied with it but now it showing me volume indication after every 5,10 minutes, I don't know why. I wanted to exchange this mobile.

Re: Volume indication showed often

MarlonUk1 — Tue, 27 Dec 2016 21:30:22 GMT

try to run xperia diagnostics, to see if the volume keys are constantly triggered.

does this happen when you are on safe mode?

Re: Volume indication showed often

CameronT — Wed, 28 Dec 2016 00:36:43 GMT

Hi @Amarjeet,

Welcome to the community, I am sorry to hear about this.

Do you have a case on your phone? If so, it could be touching the buttons.

Re: Volume indication showed often

Amarjeet — Wed, 28 Dec 2016 04:41:41 GMT

Thanks.

Re: Volume indication showed often

Amarjeet — Wed, 28 Dec 2016 04:47:13 GMT

I have no case on my phone @CameronT and @nolramlm I am searching for the sony's diagnostic. My phone in settings didn't have this. And safe mode function this model also don't have. Thanks for quick replies.. Love you all. Happy new year in advance.

Re: Volume indication showed often

MarlonUk1 — Wed, 28 Dec 2016 08:53:37 GMT

@Amarjeet: did you follow the instructions on this link? safe mode

as for xperia diagnostics. go to settings>about phone>Diagnostics

Re: Volume indication showed often

Amarjeet — Wed, 28 Dec 2016 09:21:46 GMT

@nolramlb thanks a lot for safe mode link, this will probably help me. And diagnostic option my mobile doesn't have

Re: Volume indication showed often

MarlonUk1 — Wed, 28 Dec 2016 09:35:52 GMT

that is weird, it says on the user guide it has diagnostics

http://support.sonymobile.com/global-en/xperiae4dual/userguide/Running-diagnostic-tests/

Re: Volume indication showed often

Amarjeet — Wed, 28 Dec 2016 09:55:50 GMT

Don't get upset, some models don't have pre installed. We have to download from Google play store. Don't worry. Thanks a lot for your help (y)

Re: Volume indication showed often

CameronT — Wed, 28 Dec 2016 23:23:53 GMT

@Amarjeet,

So you managed to complete the diagnostics test? What was the result?

Re: Volume indication showed often

Amarjeet — Thu, 29 Dec 2016 07:38:51 GMT

No, I couldn't find the sony's diagnostic software. I don't want to check with other softwares.

Re: Volume indication showed often

CameronT — Thu, 29 Dec 2016 23:16:03 GMT

@Amarjeet,

That's OK. What about safe mode?