topic Re: Xperia E5: no notification of MMS messages in E Series

Xperia E5: no notification of MMS messages

JohnnyS — Sun, 29 Jan 2017 16:02:31 GMT

Hi. I have just bought an Xperia E5 phone and have not had an Android phone before; my previous phones have been Windows phones.With my last phone, a Nokia Lumia 625, if I had mobile data turned off and received an MMS message I got a notification of the message with the comment "Media content in this message." I could then turn on mobile data and download the message.

With my new phone this is not happening and I get no notification whatsoever of the receipt of an MMS message. It's only if I switch mobile data back on that the message appears. I assume there is a setting somewhere that I can alter to make sure I get notification but, being new to Android phones, I haven't yet found it.

I'd be grateful, then, if someone could point me in the right direction. Many thanks in advance.

JohnnyS

Re: Xperia E5: no notification of MMS messages

CameronT — Sun, 29 Jan 2017 23:52:52 GMT

Hi @JohnnyS,

Welcome to the community.

With this device you will need to have mobile data on in order to receive an MMS. It will not give you a notification if mobile data is disabled.

Re: Xperia E5: no notification of MMS messages

JohnnyS — Mon, 30 Jan 2017 10:57:05 GMT

Thanks for your reply, CameronT. That's disappointing. Do you happen to know if that applies to all Android phones or not, please?

Re: Xperia E5: no notification of MMS messages

CameronT — Mon, 30 Jan 2017 23:09:55 GMT

@JohnnyS,

I am not sure about other manufacturers sorry. It applies to all of our current Xperia devices and we use basically stock Android. So I assume so, unless there's a specific customisation is applied that allows it.

Re: Xperia E5: no notification of MMS messages

JohnnyS — Mon, 30 Jan 2017 23:44:00 GMT

Thanks, anyway, CameronT.

Re: Xperia E5: no notification of MMS messages

CameronT — Tue, 31 Jan 2017 00:03:14 GMT

No problem. Good luck!

Re: Xperia E5: no notification of MMS messages

NeoBeum — Wed, 01 Feb 2017 02:22:24 GMT

Just a heads up, Your carrier might have a non-delivery hold time for messages. Maybe 24 hours for retrieval before it gets lost in the aether.
Some carriers will let you forward to email

Re: Xperia E5: no notification of MMS messages

JohnnyS — Wed, 01 Feb 2017 12:31:01 GMT

Thanks, NeoBeum, that's useful to know.