https://community.sony.fi/t5/e-series/earphones-won-t-work/m-p/3553529#M3289 <P>I've been using Sony headphones with my phone since I bought it, but I recently lost them and had to buy a new pair. Whenever I try to use the new ones, a buzzing noise comes through them and the music plays through the phone's external speakers</P> Sun, 02 Apr 2017 16:16:52 GMT suspect_nargles 2017-04-02T16:16:52Z https://community.sony.fi/t5/e-series/earphones-won-t-work/m-p/3553529#M3289 <P>I've been using Sony headphones with my phone since I bought it, but I recently lost them and had to buy a new pair. Whenever I try to use the new ones, a buzzing noise comes through them and the music plays through the phone's external speakers</P> Sun, 02 Apr 2017 16:16:52 GMT https://community.sony.fi/t5/e-series/earphones-won-t-work/m-p/3553529#M3289 suspect_nargles 2017-04-02T16:16:52Z https://community.sony.fi/t5/e-series/earphones-won-t-work/m-p/3553530#M3290 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/984977">@suspect_nargles</A>,</P><P>Welcome to the community!</P><P>I'm sorry to hear that. Are your using wired or Bluetooth headphones with your Xperia device?</P><P>If you are using wired headphones, did this&nbsp;happen with your old headphones? Have your tried more then one pair since loosing your old pair?</P><P>If you are using Bluetooth headphones I would recommend that you reset your network settings. To do so go to: Settings &gt; Backup &amp; reset &gt; Network settings reset &gt; Reset settings. Note that this will delete any stored Wi-Fi networks, Bluetooth connection and Cellular data.</P><P>Let me know how it goes!</P> Mon, 03 Apr 2017 07:02:56 GMT https://community.sony.fi/t5/e-series/earphones-won-t-work/m-p/3553530#M3290 Emil 2017-04-03T07:02:56Z