https://community.sony.fi/t5/e-series/files-are-deleted/m-p/3632848#M4387 <P>My phone locked me out removed all data and refused to recognise my pin, ,three days ago,which I wrote down. Put the phone to factory setting it costs , but then get a back up device to save the precious memories and have that stored on a disc in case of problems with the back-up device-welcome to the world of computers.</P> Thu, 01 Aug 2019 09:19:53 GMT Vale01ROSE 2019-08-01T09:19:53Z https://community.sony.fi/t5/e-series/files-are-deleted/m-p/3632847#M4386 <P>When I transfer files to a micro sd card, almost all of them get deleted. That have happened 3 times.&nbsp;</P> Fri, 31 May 2019 17:15:39 GMT https://community.sony.fi/t5/e-series/files-are-deleted/m-p/3632847#M4386 Gigi81 2019-05-31T17:15:39Z https://community.sony.fi/t5/e-series/files-are-deleted/m-p/3632848#M4387 <P>My phone locked me out removed all data and refused to recognise my pin, ,three days ago,which I wrote down. Put the phone to factory setting it costs , but then get a back up device to save the precious memories and have that stored on a disc in case of problems with the back-up device-welcome to the world of computers.</P> Thu, 01 Aug 2019 09:19:53 GMT https://community.sony.fi/t5/e-series/files-are-deleted/m-p/3632848#M4387 Vale01ROSE 2019-08-01T09:19:53Z