topic Xperia E sending sms in E Series

Xperia E connection problem

Tallahassee — Wed, 21 May 2014 17:05:34 GMT

Hello,
I have a problem with USB connectivity. Before, I could connect my Xperia E to my laptop, but I did something wrong and now I can't connect my phone.. It just charg my phone, but I can't copy, delete etc. my files.. I tried reinstall PC Companion, I downloaded a program for USB drivers, but nothing helped me Thanks for reading and I hope you will help me..

Xperia E sending sms

Tallahassee — Thu, 08 May 2014 10:12:01 GMT

Hello,
I have a big problem, I have new Sim card and it send 10-20 sms per day to my old phone number.. Please help, I tried reset my phone settings, but it doesn't help.. Sorry for my bad english, I hope you understand me, please help me.

Re: Xperia E sending sms

Hampus — Thu, 08 May 2014 10:34:33 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you tried with another SIM-card in your unit to see if the same behaviour appear? Otherwise, I suggest that you contact your operator to see if there are some type of forwarding etc. on your SIM-card or some network error.

Re: Xperia E sending sms

Tallahassee — Thu, 08 May 2014 11:27:13 GMT

I called my operator and he said that I have to restore my phone settings and it's not problem with operator but it's phone problem, should I call him and tell him that it doesn't help?

Re: Xperia E sending sms

Hampus — Thu, 08 May 2014 11:37:27 GMT

Since you've already tried with a factory reset, I would suggest that you try another SIM-card in your unit to see if you experience the same behaviour. There are no settings in the phone for this type of behaviour.

Re: Xperia E sending sms

Tallahassee — Thu, 08 May 2014 11:41:04 GMT

Ok, I'll try the old Sim card tomorrow, thanks.

Re: Xperia E sending sms

Hampus — Thu, 08 May 2014 11:58:46 GMT

Sounds good, keep us updated! :smileysmileythumbsup:

Re: Xperia E sending sms

Tallahassee — Fri, 09 May 2014 12:28:37 GMT

So, now I have the old Sim card and I haven't any sms here... No sms or missed call, what I must do now, wait if it will send some sms, too?

Re: Xperia E sending sms

Hampus — Fri, 09 May 2014 14:01:35 GMT

You should use it for a while to see if you experience the same behaviour. If you don't experience the same behaviour, I suggest that you order a new SIM-card from your operator since it sounds more like a network/SIM-card related issue.

Re: Xperia E sending sms

Tallahassee — Sat, 10 May 2014 02:32:13 GMT

Ok, I'll use the old Sim card for two days. I think that's all, thank you :).

Re: Xperia E sending sms

Uliwooly — Wed, 21 May 2014 17:27:17 GMT

If the above suggestions don't solve the issue, contact your local Sony Xperia Care center

http://www.sonymobile.com/global-en/support/contact-us/