https://community.sony.fi/t5/m-series/forgot-my-screen-lock-how-can-i-unlock-the-device/m-p/3604468#M20408 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1151502">@4312</A>, sorry to hear about this.<BR /><BR /></P><P>Your question has been translated to English as this is an International forum.<BR /><BR />If you can't remember your screen lock and it's a PIN code, you can try using the Google service called "<A href="https://www.google.com/android/find" target="_self" rel="nofollow noopener noreferrer">Find my Device</A>" to put a new screen lock on your device.<BR /><BR />If you can't set a new screen lock using this service, you will need to perform a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>&nbsp;and all data stored on the internal storage will be deleted.<BR /><BR />I hope that helps!</P> Mon, 14 May 2018 12:45:28 GMT Jonas 2018-05-14T12:45:28Z https://community.sony.fi/t5/m-series/forgot-my-screen-lock-how-can-i-unlock-the-device/m-p/3604467#M20407 <P><STRIKE>Lösenord glömt</STRIKE></P><P>Password forgotten</P><P>-GT</P> Sun, 13 May 2018 10:29:20 GMT https://community.sony.fi/t5/m-series/forgot-my-screen-lock-how-can-i-unlock-the-device/m-p/3604467#M20407 4312 2018-05-13T10:29:20Z https://community.sony.fi/t5/m-series/forgot-my-screen-lock-how-can-i-unlock-the-device/m-p/3604468#M20408 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1151502">@4312</A>, sorry to hear about this.<BR /><BR /></P><P>Your question has been translated to English as this is an International forum.<BR /><BR />If you can't remember your screen lock and it's a PIN code, you can try using the Google service called "<A href="https://www.google.com/android/find" target="_self" rel="nofollow noopener noreferrer">Find my Device</A>" to put a new screen lock on your device.<BR /><BR />If you can't set a new screen lock using this service, you will need to perform a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>&nbsp;and all data stored on the internal storage will be deleted.<BR /><BR />I hope that helps!</P> Mon, 14 May 2018 12:45:28 GMT https://community.sony.fi/t5/m-series/forgot-my-screen-lock-how-can-i-unlock-the-device/m-p/3604468#M20408 Jonas 2018-05-14T12:45:28Z