https://community.sony.fi/t5/xa-series/xa-turns-off-if-unplugged/m-p/3555223#M12940 <P>Probably a&nbsp;bad or faulty battery.&nbsp;</P> Wed, 05 Apr 2017 23:35:54 GMT TGWM 2017-04-05T23:35:54Z https://community.sony.fi/t5/xa-series/xa-turns-off-if-unplugged/m-p/3555222#M12939 <P>My XA turns of unless plugged in to the mains. Any ideas?&nbsp;</P> Wed, 05 Apr 2017 22:18:42 GMT https://community.sony.fi/t5/xa-series/xa-turns-off-if-unplugged/m-p/3555222#M12939 Joanne01 2017-04-05T22:18:42Z https://community.sony.fi/t5/xa-series/xa-turns-off-if-unplugged/m-p/3555223#M12940 <P>Probably a&nbsp;bad or faulty battery.&nbsp;</P> Wed, 05 Apr 2017 23:35:54 GMT https://community.sony.fi/t5/xa-series/xa-turns-off-if-unplugged/m-p/3555223#M12940 TGWM 2017-04-05T23:35:54Z https://community.sony.fi/t5/xa-series/xa-turns-off-if-unplugged/m-p/3555224#M12941 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/987013">@Joanne01</A>,</P><P>I'm sorry to hear that. This does sound hardware related as <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/985201">@MilesTails</A> suggested. I recommend that you get in contact with your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A> for assistance with having your device sent in to an authorized service center for repair.</P><P>Let me know how it works out!</P> Thu, 06 Apr 2017 06:27:21 GMT https://community.sony.fi/t5/xa-series/xa-turns-off-if-unplugged/m-p/3555224#M12941 Emil 2017-04-06T06:27:21Z