https://community.sony.fi/t5/xa-series/can-t-unlock-phone-after-it-has-been-reset/m-p/3528914#M7562 <P><SPAN>Friends tried to unlock the pattern, after which the phone reset all settings and blocked. What to do in this situation?</SPAN></P> Sun, 23 Apr 2017 12:53:03 GMT Иван4 2017-04-23T12:53:03Z https://community.sony.fi/t5/xa-series/can-t-unlock-phone-after-it-has-been-reset/m-p/3528914#M7562 <P><SPAN>Friends tried to unlock the pattern, after which the phone reset all settings and blocked. What to do in this situation?</SPAN></P> Sun, 23 Apr 2017 12:53:03 GMT https://community.sony.fi/t5/xa-series/can-t-unlock-phone-after-it-has-been-reset/m-p/3528914#M7562 Иван4 2017-04-23T12:53:03Z https://community.sony.fi/t5/xa-series/can-t-unlock-phone-after-it-has-been-reset/m-p/3528915#M7563 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/997746">@Иван4</A>, sorry to hear about your phone. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.fi/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Would you be so kind to elaborate a bit on what you are experiencing?&nbsp;<BR /><BR />There is a anti-theft feature in our newer Xperia devices called Google Device protection that gets activated when you add a Google account in your phone and you activate a screen lock that is either a PIN, password or a pattern lock.<BR /><BR />To unlock your phone you will need to enter your Google&nbsp;<SPAN>credentials and the phone will be unlocked again so you can use it as normal. If you have performed a password reset on your Google account you will need to wait 24 hours before you can use the new password to unlock your phone.<BR /><BR />I'm sorry if I misunderstood your question, please let me know if I did!</SPAN></P> Tue, 25 Apr 2017 09:18:51 GMT https://community.sony.fi/t5/xa-series/can-t-unlock-phone-after-it-has-been-reset/m-p/3528915#M7563 Jonas 2017-04-25T09:18:51Z