https://community.sony.fi/t5/xz-series/ring-volume-level-problem/m-p/3649110#M55070 <P>Every time I charge my phone XZ1 the ring volume goes to zero. Why does this happen and what can I do to stop it. Thanks in advance.</P> Mon, 17 Feb 2020 17:15:08 GMT V4NNO 2020-02-17T17:15:08Z https://community.sony.fi/t5/xz-series/ring-volume-level-problem/m-p/3649110#M55070 <P>Every time I charge my phone XZ1 the ring volume goes to zero. Why does this happen and what can I do to stop it. Thanks in advance.</P> Mon, 17 Feb 2020 17:15:08 GMT https://community.sony.fi/t5/xz-series/ring-volume-level-problem/m-p/3649110#M55070 V4NNO 2020-02-17T17:15:08Z https://community.sony.fi/t5/xz-series/ring-volume-level-problem/m-p/3649111#M55071 <P>That's a difficult problem.</P><P>Anything else behaving strange?</P><P>Try a few things first:</P><P>Restart your phone and see what happens.</P><P>Restart your phone in safe mode and see what happens.</P><P>Goto the Support app and check if there are software problems.</P><P>If you have an SD card inserted, take it out and see what happens.</P><P>If nothing helps then push Vol-up and Power button for a long time, neglect all buzzing and keep pushing for a minute.</P><P>See what happens after a restart.</P><P>If that doesn't help I'm at a loss, because there is no indication.</P><P>Well, one more thing: an app you installed recently is causing problems.</P><P>Tell us more.</P> Mon, 17 Feb 2020 20:40:53 GMT https://community.sony.fi/t5/xz-series/ring-volume-level-problem/m-p/3649111#M55071 Strampke 2020-02-17T20:40:53Z https://community.sony.fi/t5/xz-series/ring-volume-level-problem/m-p/3649112#M55072 <P>Thanks for your message and suggestions. I will follow your advice and report back. Hopefully I will have success otherwise I'm scrapping the phone. Regards.</P> Tue, 25 Feb 2020 06:51:53 GMT https://community.sony.fi/t5/xz-series/ring-volume-level-problem/m-p/3649112#M55072 V4NNO 2020-02-25T06:51:53Z