topic Re: Spare parts of housing cost a fortune in X Series

Spare parts of housing cost a fortune

Prince79 — Thu, 02 Feb 2017 16:17:04 GMT

Why can't the housing parts of xperia x be replaced.?Why do we have to pay almost a small fortune to the whole housing? BEZELS. CANNOT BE REPLACED, which is REALLY annoying...

Re: Spare parts of housing cost a fortune

Uliwooly — Thu, 02 Feb 2017 22:03:38 GMT

@Prince79

are you referring to the Xperia X housing or are you referring to the LCD and digitizer?

Re: Spare parts of housing cost a fortune

CameronT — Thu, 02 Feb 2017 23:42:37 GMT

@Prince79,

To the best of my knowledge, I don't believe Sony sell spare parts directly to the consumer.

Doing a quick search online the frames being sold from third parties don't seem that expensive, though I cannot guarantee their authenticity.

What is the issue with your phone? You may wish to contact your Local support team to arrange an authorised repair.

Re: Spare parts of housing cost a fortune

Prince79 — Fri, 03 Feb 2017 04:51:47 GMT

I am referring the bottom part of the housing, 2 cm long covering around the USB port. But the Sony official technician says replacement of that tiny part is out of question and I must purchase the whole housing with lcd panel, which I think is really nonsense. If it is true what he says, replacement of such parts with cosmetic reasons will cost you a small fortune...

Re: Spare parts of housing cost a fortune

CameronT — Fri, 03 Feb 2017 05:25:52 GMT

@Prince79,

As this is a local matter I recommend you get in touch with your Local support team to discuss it.

Re: Spare parts of housing cost a fortune

Prince79 — Fri, 03 Feb 2017 05:55:22 GMT

Personally there is nothing to discuss. They will probably say it is a matter of policy anyway such a thing is too ridiculous to discuss. I can't pay that amount for a tiny part and whatever they call it policy or something else, I really hate it and I will consider and remember it when I decide which brand I will prefer for me and my family

Re: Spare parts of housing cost a fortune

Prince79 — Fri, 03 Feb 2017 05:56:40 GMT

When it is time for my next mobile phone

Re: Spare parts of housing cost a fortune

Lord_viridis — Mon, 06 Feb 2017 14:16:02 GMT

Which usb covering? Xperia X doesn't have one.

Re: Spare parts of housing cost a fortune

Lord_viridis — Mon, 06 Feb 2017 15:57:06 GMT

The back is a single sheet of aluminium with curved edges??
Post a picture please.

Re: Spare parts of housing cost a fortune

Prince79 — Mon, 06 Feb 2017 18:12:04 GMT

May be they call them bezels, two on the sides, one up and the other at the bottom I wanted to replace the bottom part on which there is the USB for charging

Re: Spare parts of housing cost a fortune

Prince79 — Wed, 08 Feb 2017 17:40:04 GMT

But they told all the front housing with Lcd panel Must be replaced, which would be too much expensive and I did not with a deep letdown..

Re: Spare parts of housing cost a fortune

Uliwooly — Mon, 13 Feb 2017 17:57:08 GMT

@Prince79

so it's not just the housing, you have to replace the lcd and touchscreen/digitizer, that's why it's expensive.

Re: Spare parts of housing cost a fortune

Prince79 — Mon, 13 Feb 2017 18:40:41 GMT

Nothing wrong with the screen or lcd panel Why Do I have to for all? Just a cosmetic issue not functional.