https://community.sony.fi/t5/1-series/having-a-nightmare-with-sony-offical-xperia-partner/m-p/3833530#M8130 <P>Waiting nearly six weeks for a refund on returning an unopened 1III. Any advice or thoughts on how to escalate to Sony UK?</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Fraser</P> Tue, 02 Nov 2021 11:09:55 GMT frmacdo 2021-11-02T11:09:55Z https://community.sony.fi/t5/1-series/having-a-nightmare-with-sony-offical-xperia-partner/m-p/3833530#M8130 <P>Waiting nearly six weeks for a refund on returning an unopened 1III. Any advice or thoughts on how to escalate to Sony UK?</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Fraser</P> Tue, 02 Nov 2021 11:09:55 GMT https://community.sony.fi/t5/1-series/having-a-nightmare-with-sony-offical-xperia-partner/m-p/3833530#M8130 frmacdo 2021-11-02T11:09:55Z https://community.sony.fi/t5/1-series/having-a-nightmare-with-sony-offical-xperia-partner/m-p/3833553#M8131 <P>Well, the contract of sale unfortunately is with the retailer. Some are easier to get refunds off than others unfortunately.</P> <P>Best way to help, who was the retailer?</P> Tue, 02 Nov 2021 11:52:56 GMT https://community.sony.fi/t5/1-series/having-a-nightmare-with-sony-offical-xperia-partner/m-p/3833553#M8131 Lord_viridis 2021-11-02T11:52:56Z