https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208739#M19738 <P>You can't because it's encrypted - The only way to decrypt your phone is to perform a system repair or firmware repair then you will be able to perform a backup</P> Fri, 28 Mar 2014 09:33:52 GMT Thommo 2014-03-28T09:33:52Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208738#M19737 <P>It isn't possible to backup my encrypted phone with pc-companion! What should I do to create a backup?</P> Fri, 28 Mar 2014 09:31:23 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208738#M19737 MathiasWeisheit 2014-03-28T09:31:23Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208739#M19738 <P>You can't because it's encrypted - The only way to decrypt your phone is to perform a system repair or firmware repair then you will be able to perform a backup</P> Fri, 28 Mar 2014 09:33:52 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208739#M19738 Thommo 2014-03-28T09:33:52Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208740#M19739 <P>Thommo is right,repair with SUS:</P> <P><A href="http://www.sonymobile.com/gb/tools/update-service/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P> Fri, 28 Mar 2014 11:36:36 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208740#M19739 _alexdon_ 2014-03-28T11:36:36Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208741#M19740 <P>I' dont want decrypt. I need a possibility to backup a encrytpted phone!</P> Fri, 28 Mar 2014 13:19:36 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208741#M19740 MathiasWeisheit 2014-03-28T13:19:36Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208742#M19741 <P>That is not possible,that is what encrypting is for,so nobody will be able to steal,backup or use your data.</P> Fri, 28 Mar 2014 13:24:22 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208742#M19741 _alexdon_ 2014-03-28T13:24:22Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208743#M19742 <P>Thats not logical. PCCompanion works only with unlocked device. So the security will be ok.</P><P>My Backup disc is also encrypted.</P><P>Do youn know what I mean?</P> Fri, 28 Mar 2014 13:31:58 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208743#M19742 MathiasWeisheit 2014-03-28T13:31:58Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208744#M19743 <P>There are other apps that can erase your phone beside Pc companion(Sony update service does not need the phone unlocked).Even a flash tool can do that...</P> Fri, 28 Mar 2014 13:34:10 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208744#M19743 _alexdon_ 2014-03-28T13:34:10Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208745#M19744 <P>Do you realy think that it is a right way that sony offers encryption without backup?</P> Fri, 28 Mar 2014 13:44:11 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208745#M19744 MathiasWeisheit 2014-03-28T13:44:11Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208746#M19745 <P>All phones are like that - The only way to backup an encrypted phone is if your phone is rooted then you can use an app like Helium - App Sync and Backup</P> Fri, 28 Mar 2014 14:42:39 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208746#M19745 Thommo 2014-03-28T14:42:39Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208747#M19746 <P>ok</P> Fri, 28 Mar 2014 14:48:11 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208747#M19746 MathiasWeisheit 2014-03-28T14:48:11Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208748#M19747 <P>Thats not true !</P><P>We use over 90 Smartphones in our company which are ancrypted. All Samsung devices.</P><P><BR />Backup is no problem.</P><P>Is a pain in the **bleep** that only sony devices cant be backuped if decrypted.</P><P>Horrible !</P> Tue, 21 Apr 2015 06:37:11 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208748#M19747 TrabaZoni 2015-04-21T06:37:11Z https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208749#M19748 <P>Is your backup encrypted - if not then thats a flaw in Samsungs design - This is comming from someone who owns an IT security company so I know a lot about this</P> Tue, 21 Apr 2015 08:36:24 GMT https://community.sony.fi/t5/z-series/backup-with-pccompanion-and-encrypted-smartphone/m-p/3208749#M19748 Thommo 2015-04-21T08:36:24Z