topic Re: SD card, help!! in Z Series

SD card, help!!

day1 — Thu, 23 Apr 2015 18:57:18 GMT

My xperia z1 doesn't recognize my memory card, the device memory just keeps calculating and never works! I put a discography there and I can't hear it, what do I do?

Re: SD card, help!!

Uliwooly — Thu, 23 Apr 2015 18:58:23 GMT

The SD card might be corrupted, does another SD card work? does this SD card work with other phones?

Re: SD card, help!!

day1 — Thu, 23 Apr 2015 19:06:10 GMT

It's not corrupted, the SD works in other phones, the problem is on my device

Re: SD card, help!!

Uliwooly — Thu, 23 Apr 2015 19:09:16 GMT

does your phone recognize other SD cards?

if you insert the SD card on other phones, can they access the files?

Re: SD card, help!!

_alexdon_ — Thu, 23 Apr 2015 19:09:26 GMT

Boot in safe mode and see if the card is working fine:

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: SD card, help!!

day1 — Thu, 23 Apr 2015 19:13:44 GMT

My phone don't recognize any other SD card, and yes, the other phones can access the files normally

Re: SD card, help!!

day1 — Thu, 23 Apr 2015 19:23:59 GMT

Boot in safe mode didn't work either

Re: SD card, help!!

Uliwooly — Thu, 23 Apr 2015 19:24:12 GMT

it could be a hardware issue, but you could repair your phone with PCC and check again

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: SD card, help!!

Uliwooly — Thu, 23 Apr 2015 19:24:30 GMT

If PCC doesn't work then contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/