topic Re: message app shows new msg which doesn't exist in Z Series

message app shows new msg which doesn't exist

jdinsom — Fri, 24 Apr 2015 23:23:15 GMT

Since after receiving and removing an mms message my messages app is constantly showing that a message exists.

Persists after deleting all existing conversations and on clearing app cache and data through app settings.

Re: message app shows new msg which doesn't exist

Phy — Sat, 25 Apr 2015 00:17:10 GMT

Go to settings, apps. Then disable the app and restart the phone and enable the app again once the phone restarts.

Re: message app shows new msg which doesn't exist

jdinsom — Sat, 25 Apr 2015 09:10:51 GMT

Thanks to advise what happened for me, performed the above described suggestion and had the following happen:

Before taking these actions I had zero items in the messaging app, and I don't use hangouts all that much so was at the time unaware what messages if any resided there (at least I know there was nothing unread otherwise I would have seen a notification on the device, anyway :

Disable messaging
Restart device
Enable messaging
Hangouts opened instead of sms messaging
In hangouts found 1 unread mms message the same one I'd removed a while ago from messages app.
Deleted desired messages from hangouts
Opened messages, no new messages icon
Hangouts became default sms app, using a prompt I switcher messages as default sms app.

All is well

Re: message app shows new msg which doesn't exist

Bilgerat — Sat, 25 Apr 2015 10:57:09 GMT

The solution posted did not work for me...

Any other ideas?

Re: message app shows new msg which doesn't exist

Bilgerat — Sat, 25 Apr 2015 10:58:12 GMT

The App is not in settings...