topic Radio just work when phone is locked. in Z Series

Radio just work when phone is locked.

byriton094 — Tue, 14 Apr 2015 00:42:36 GMT

I just download lollipop 5.0 but the radio don't work when I'm using it, just work when the phone is locke. Please I need help.

Re: Radio just work when phone is locked.

Uliwooly — Tue, 14 Apr 2015 01:13:48 GMT

Settings > apps > all > smartconnect > clear data and also, FM radio > restart the phone

Re: Radio just work when phone is locked.

byriton094 — Tue, 14 Apr 2015 02:43:17 GMT

Thanks, but unfortunately it doesn't work.
Still working just when phone is locked.

Re: Radio just work when phone is locked.

_alexdon_ — Tue, 14 Apr 2015 07:17:59 GMT

The problem is with google now,disable it and radio should work.

Re: Radio just work when phone is locked.

byriton094 — Sat, 18 Apr 2015 03:21:19 GMT

Thanks so much. That's exactly the solution.

Re: Radio just work when phone is locked.

_alexdon_ — Sat, 18 Apr 2015 07:20:02 GMT

Great.

Re: Radio just work when phone is locked.

Channa — Thu, 07 May 2015 15:33:56 GMT

Great.. This is working..

Re: Radio just work when phone is locked.

BilKos — Thu, 07 May 2015 17:06:37 GMT

Yeah, but that's not a solution! It's a bug! So we actually have to chose between the 2: either radio or Google Now. You can't have both! This should be fixed in the next update! So, don't mark that post as "solved" please...

Re: Radio just work when phone is locked.

Uliwooly — Tue, 12 May 2015 17:43:05 GMT

@Vasilis_K

That's something that Google has to fix.

Re: Radio just work when phone is locked.

BilKos — Tue, 12 May 2015 18:45:48 GMT

Has Sony reported that to Google and gotten a confirmation that they'll fix it? I don't think so. A good company should give solutions for its customers and not wait for some 3rd party solution. "That's something that Google has to fix." is an unacceptable official answer.

Re: Radio just work when phone is locked.

Uliwooly — Tue, 12 May 2015 18:51:06 GMT

@Vasilis_K

That's your opinion, but Google it is NOT a third party, Google develop Android and is behind Google Now, etc. So how is that a third party?

Re: Radio just work when phone is locked.

BilKos — Tue, 12 May 2015 18:54:57 GMT

When I say 3rd party I mean someone outside Sony. Anyway, let members decide if I'm right or not. We pay Sony when we buy our phones, not Google, and we expect them to give solutions!

Re: Radio just work when phone is locked.

Uliwooly — Tue, 12 May 2015 19:18:40 GMT

@Vasilis_K

This is a user based forum not a popularity contest, I understand your frustration, but if you want to reach Sony this is how

http://support.sonymobile.com/global-en/contactUs/