topic Re: The software update failed !!Help Please in Z Series

The software update failed !!Help Please

elegance — Sun, 03 May 2015 22:29:48 GMT

Hi every one.

I tried to update my xpria z1.

it downloaded software but installing has failed.

I can not use PCC because when I connect my phone,PCC does not work properly.

When I connect it to wall sharger , it constantly powering on and powering off.

Please Help me

Re: The software update failed !!Help Please

_alexdon_ — Sun, 03 May 2015 22:33:15 GMT

Is it this case?

/t5/Software-Updates/Xperia-Z2-Lollipop-Update-PC-Companion-Error-11-and-other/td-p/964488/page/17

Re: The software update failed !!Help Please

rebelreub — Sun, 03 May 2015 23:42:42 GMT

I updated mine this morning. What a disaster. Messaging won't work, half of the apps freeze, phone keeps turning on and off and the battery was dead 4 hours after charging it.

Re: The software update failed !!Help Please

Phy — Mon, 04 May 2015 00:31:22 GMT

@rebelreub it has been suggested to reinstall Lollipop with Sony PC Companion

Re: The software update failed !!Help Please

Phy — Mon, 04 May 2015 00:46:41 GMT

Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/