https://community.sony.fi/t5/portable-audio/wi-c400/m-p/3751043#M10809 <P>My WI-C400 headphones have stopped working, just over 12 months old, however I am unable to charge it tried a different chargers,&nbsp;red light come on for a short period, then went off. Not come on since. Has anyone got any advice? To be fair to Sony, I have yet tried to contact them, so that will be my next option, although mindful it’s just over the 12 month warranty period! <span class="lia-unicode-emoji" title=":frowning_face:">☹️</span></P> Sun, 03 Jan 2021 17:29:12 GMT Frannybee 2021-01-03T17:29:12Z https://community.sony.fi/t5/portable-audio/wi-c400/m-p/3751043#M10809 <P>My WI-C400 headphones have stopped working, just over 12 months old, however I am unable to charge it tried a different chargers,&nbsp;red light come on for a short period, then went off. Not come on since. Has anyone got any advice? To be fair to Sony, I have yet tried to contact them, so that will be my next option, although mindful it’s just over the 12 month warranty period! <span class="lia-unicode-emoji" title=":frowning_face:">☹️</span></P> Sun, 03 Jan 2021 17:29:12 GMT https://community.sony.fi/t5/portable-audio/wi-c400/m-p/3751043#M10809 Frannybee 2021-01-03T17:29:12Z https://community.sony.fi/t5/portable-audio/wi-c400/m-p/3755762#M10868 <P>Try resetting them as mentioned in the <A href="https://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513197.html" target="_blank">Help Guide</A> then follow the initialization mentioned in the same link. If both don't work, then contact <A href="https://services.sony.co.uk/supportmvc/en/Contact/Email" target="_blank">Sony</A> directly in case they can offer any additional insight into this.</P> Mon, 11 Jan 2021 15:19:40 GMT https://community.sony.fi/t5/portable-audio/wi-c400/m-p/3755762#M10868 Joe_Dohn 2021-01-11T15:19:40Z