https://community.sony.fi/t5/portable-audio/wi-1000xm2-headphones-stop-playing-music/m-p/3759345#M10930 <P>Try connecting the headphones to another phone to see if the same thing happens. Just a process of elimination at this point.</P> Tue, 19 Jan 2021 18:52:26 GMT Win_88 2021-01-19T18:52:26Z https://community.sony.fi/t5/portable-audio/wi-1000xm2-headphones-stop-playing-music/m-p/3756602#M10884 <P>My Sony WI-1000XM2 model headphones stop playing music at random times. Typically the headset will play music from 20 to 90 minutes and then stop at a random point in time for no clear reason. I can always restart the music. The headphones are connected to my iPhone via Bluetooth. There was no obvious disconnection from Bluetooth. In one test I left the iPhone on the table just 1 foot away from the headset. I have the latest Sony app version 7 and the latest headphone firmware version 2 and the latest iOS version 14. The battery has plenty of power remaining and has never dropped below 30%. The headset is new (Dec. 25, 2020) and this has been a problem from the very beginning.&nbsp;Can you suggest anything for me to try? Thanks!</P> Wed, 13 Jan 2021 10:31:12 GMT https://community.sony.fi/t5/portable-audio/wi-1000xm2-headphones-stop-playing-music/m-p/3756602#M10884 arb3rvill3 2021-01-13T10:31:12Z https://community.sony.fi/t5/portable-audio/wi-1000xm2-headphones-stop-playing-music/m-p/3759345#M10930 <P>Try connecting the headphones to another phone to see if the same thing happens. Just a process of elimination at this point.</P> Tue, 19 Jan 2021 18:52:26 GMT https://community.sony.fi/t5/portable-audio/wi-1000xm2-headphones-stop-playing-music/m-p/3759345#M10930 Win_88 2021-01-19T18:52:26Z