topic Re: WH 1000XM4 Keeps Stopping while Playing Spotify on Phone in Portable Audio

WH 1000XM4 Keeps Stopping while Playing Spotify on Phone

funkyirishman — Mon, 18 Jan 2021 15:28:27 GMT

Ok the question is in the heading

So lockdown walks have become a thing and with me comes my new headset that I am still working out

So have Spotify playing on the phone and connected to the headset and it stops at times that i have to press play again on the Spotify app on phone. Have the Android Headphone app and trying to figure out why and how to stop it?

Anyone any ideas?

Re: WH 1000XM4 Keeps Stopping while Playing Spotify on Phone

Joe_Dohn — Tue, 19 Jan 2021 17:55:56 GMT

Do you have the latest software version installed? Does it happen on all devices or just that one phone?

Re: WH 1000XM4 Keeps Stopping while Playing Spotify on Phone

funkyirishman — Thu, 21 Jan 2021 15:31:38 GMT

Software is up to date and it just happens using the Sony headphones i think I need to check with other earphones

Not sure if its a Spotify issue as googled it and seems to be. Have Spotify account on Alexa also so not sure if i have to log out of all accounts and try it again

I thought it was data dropping but had it on wifi and same issue

Re: WH 1000XM4 Keeps Stopping while Playing Spotify on Phone

Joe_Dohn — Tue, 26 Jan 2021 14:48:29 GMT

Trying different apps, headphones or phones/devices would let us know where the issue is exactly. Do let us know so we can help ^^