https://community.sony.fi/t5/portable-audio/unable-to-charge-srs-xb23/m-p/3794435#M11390 <P><a href="https://community.sony.fi/t5/user/viewprofilepage/user-id/1501900295">@pearson31</a> has this solved it for you?</P> Fri, 23 Apr 2021 15:29:40 GMT Joe_Dohn 2021-04-23T15:29:40Z https://community.sony.fi/t5/portable-audio/unable-to-charge-srs-xb23/m-p/3790836#M11321 <P>Unable to use or charge my speaker - does it need to be returned and replaced?</P> Fri, 09 Apr 2021 18:32:13 GMT https://community.sony.fi/t5/portable-audio/unable-to-charge-srs-xb23/m-p/3790836#M11321 pearson31 2021-04-09T18:32:13Z https://community.sony.fi/t5/portable-audio/unable-to-charge-srs-xb23/m-p/3790855#M11322 <P>Hello <a href="https://community.sony.fi/t5/user/viewprofilepage/user-id/1501900295">@pearson31</a>,</P> <P>&nbsp;</P> <P>did you perform a reset/initialization (not the same) yet?</P> <P>&nbsp;</P> <P>I would try that first before contacting service.</P> <P>&nbsp;</P> <P>- Nic</P> Fri, 09 Apr 2021 20:28:34 GMT https://community.sony.fi/t5/portable-audio/unable-to-charge-srs-xb23/m-p/3790855#M11322 IamNic 2021-04-09T20:28:34Z https://community.sony.fi/t5/portable-audio/unable-to-charge-srs-xb23/m-p/3794435#M11390 <P><a href="https://community.sony.fi/t5/user/viewprofilepage/user-id/1501900295">@pearson31</a> has this solved it for you?</P> Fri, 23 Apr 2021 15:29:40 GMT https://community.sony.fi/t5/portable-audio/unable-to-charge-srs-xb23/m-p/3794435#M11390 Joe_Dohn 2021-04-23T15:29:40Z