topic Re: WX-920BT car stereo in Portable Audio

WX-920BT car stereo

thewildswan — Mon, 03 Sep 2018 18:12:23 GMT

Aside from the WX-920BT NOT being 2 DIN size and requiring a lot of work to fit the damn thing to my car, I can't update the firmware on it. I have followed the instructions to the letter and it says update failed. No whys or wherefores, just update failed.

To be honest, I wish i hadn't bought this Sony product now. It may well be the last Sony thing I buy.

Re: WX-920BT car stereo

Pascale_F — Tue, 04 Sep 2018 18:43:19 GMT

Hi thewildswan,

Have you followed the instructions here?

Thanks,

Pascale

Re: WX-920BT car stereo

thewildswan — Tue, 04 Sep 2018 20:18:00 GMT

Yes I did and it failed several times.

However, I did it again today with different USB drive and it worked.

It's sorted now.

Re: WX-920BT car stereo

Sean_Mc — Wed, 05 Sep 2018 08:38:50 GMT

Hi there,

Great, glad to hear it worked for you. Thanks for letting us know.

Best wishes,

Sean Mc

Re: WX-920BT car stereo

evlshroom — Wed, 11 Nov 2020 16:34:28 GMT

Hi,

I've been trying to update WX-290BT firmware, with no luck. I tried six different USB drives. The closest to success was when I got "Update OK" info, immediately followed by "File error". I could press Enter to repeat the procedure but I could not exit it. Only hard reset by disconnecting power source helped. Other times I just ended up with "Update error" info. Do you have any tips what kind of USB drive to use?

I got the firmware and instructions from:

https://www.sony.co.uk/electronics/support/downloads/00016279

https://www.sony.co.uk/electronics/support/mobile-cd-players-digital-media-players-wx-series/wx-920bt/downloads/00016279

Re: WX-920BT car stereo

Win_88 — Tue, 17 Nov 2020 11:53:05 GMT

Hi @evlshroom

Does the update file match the size mentioned on the Sony website: 725 KB (743,041 byte)? If not, try to re-download it.

Are you try to update as a troubleshooting step for a different issue, or is it just a routine update?

Win_88

Re: WX-920BT car stereo

evlshroom — Tue, 17 Nov 2020 12:21:43 GMT

Hi @Win_88,

I have issues with Bluetooth connection. The best case is, the first 30-60 seconds of playback are scattered or distorted. In the worst case, my phone does not connect at all.

I have Sony Xperia XZ1 with all current updates installed. Similar issue also occurs when connecting to some Motorola phone.

The latest update promisses a Bluetooth fix, so I thought I'd give it a go.

Re: WX-920BT car stereo

Win_88 — Wed, 18 Nov 2020 14:37:57 GMT

Have you tried pressing DSPL and CALL for more than 2 seconds? It's supposed to reset the system and I think it's worth a shot.

If the issue remains, I'd recommend contacting the Sony service centre: 01656 867347

Win_88