topic Re: WH-1000XM3 Fast Charger in Portable Audio

WH-1000XM3 Fast Charger

compyy — Wed, 28 Nov 2018 11:10:53 GMT

Hello,

I just bought WH-1000XM3 3 days ago. I am having strange issue if i try to charge WH-1000XM3 with Samsung or OnePlus 6T fast charger, it doesnt charge (Red light turns on and then turns off after 10 seconds) i have to connect it to my PC only to charge? why is that so? it should be fine with my mobile charger ??

Yasir

Re: WH-1000XM3 Fast Charger

jumpsuit — Wed, 28 Nov 2018 12:15:48 GMT

Hi @compyy and welcome to the Community

You should be able to use a phone charger etc, the manual for your headphones

shows to connect them to a wall socket.

This may sound a silly question, but are they fully charged already?

The red light going off after 10 seconds can mean they are charged.

It can also mean it just doesn't like those chargers.

If they arent charged and you can try charging via PC then at least

we can rule out a headphone problem.

Re: WH-1000XM3 Fast Charger

compyy — Wed, 28 Nov 2018 14:04:36 GMT

Hello,

No, that was my confusion as well, i charge it completely with PC first time, and then i was using my Dash Charger for charging and RED light used to turn off very quick and i was thinking that its Fast charging thats why it charges full but then during my Skype call the headset turned off with low battery indication, i was surprised and thats when i found out that it doesnt charge when connected to oneplus charger or Samsung fast charger.

I read online that XM2 can only be charged with PC, but XM3 was supposed to be charged with AC unit, either its a bug or doesnt support fast chargers ?

Regards,

Yasir Ashfaque

Re: WH-1000XM3 Fast Charger

jumpsuit — Wed, 28 Nov 2018 15:13:25 GMT

Hi again

Thanks for getting back to me.

Yeah I'm guessing its the fast charge element that could be causing the problem.

Hopefully another member may be able to shed some light on this

if they have fast charge or non Sony chargers.

Re: WH-1000XM3 Fast Charger

Bigmick777 — Thu, 29 Nov 2018 09:28:39 GMT

I have a Huwaei fast charger and same thing happens. If I use a normal phone charger then it charges ok - I've swapped the USBs over to prove its not the cable.

Re: WH-1000XM3 Fast Charger

jumpsuit — Thu, 29 Nov 2018 11:38:27 GMT

Cheers for the info @Bigmick777

Re: WH-1000XM3 Fast Charger

scpritc — Thu, 21 Feb 2019 14:41:05 GMT

Mine did this too, red light for a few seconds then off, and this was using the supplied cable. I tried another (longer and better) cable and it worked. Proven by trying each cable in different outlets.

Re: WH-1000XM3 Fast Charger

Aleksunn — Thu, 21 Feb 2019 17:06:47 GMT

This cable only for 1+, this is not simple cable) dont try use it.

Re: WH-1000XM3 Fast Charger

mir.muneem — Thu, 07 Mar 2019 09:11:16 GMT

I encountered the same problem.

Re: WH-1000XM3 Fast Charger

Fontmeister — Wed, 13 Mar 2019 15:01:46 GMT

No problems here but I only got my WH-1000M3 headphones yesterday, I updated the firmware straight out of the box and had 50% when finished, then I connected to my Huawei P20 fast charger and the red light stayed on whilst charging until finished and the headphones state 100%

Re: WH-1000XM3 Fast Charger

scpritc — Wed, 13 Mar 2019 15:04:09 GMT

Using the supplied cable, because that seems to be the issue?

---------- Scott

Re: WH-1000XM3 Fast Charger

Wingchaser — Mon, 08 Apr 2019 02:18:18 GMT

I also own the OnePlus fast charging adapter. Theres no problem with the wire. It's just the adapter itself. In fact the headphone fastcharges on anything that is not a fast charging adapter. I did have the same problem you had. But then I changed to a HTC adapter which worked perfectly fine. It just maybe that the Samsung and OnePlus which are the most powerful fast chargers around are too high of a voltage for the headphones so it rejects it.

I recommend using an average adapter and try not to make it a "fast charging" one.

Re: WH-1000XM3 Fast Charger

Par134 — Tue, 03 Sep 2019 12:11:06 GMT

Hi!, was there any real solution to this? I also encountered this problem. Used to charge it with the charger for my iPad Pro, one for regular ipad and also with my samsung charger for samsung S7 and with USB-charger for lenovo surfpad. Also with general USB-charger for lights to my bike. I went by the guidence in the information given with the Headphones and downloadable guide from Sony, according to which mentioned ones qualified.

But now it seems random, from my Mac computer it seems to charge fine. But from mentioned USB chargers it gives red light for a few seconds and then goes of and no charging occurs. It behaved like this, but then suddenly it was ok and got fully charged a couple of weeks ago. And now it’s the same, It worked on one occasion, but mostly it doesn’t, but with the computer it seems fine.

But I cant bring my stationary around, so what to do?

Re: WH-1000XM3 Fast Charger

clydebest — Sat, 16 Nov 2019 20:22:55 GMT

Same with mine had it not charging for hours with a One Plus 6T charger... as with others Red Light comes on then after a few seconds it goes out .. plugged into Desktop and it charges .. found a old USB adapter and it works fine but .. strange the Sony Adapter is fast charging.

Re: WH-1000XM3 Fast Charger

stulou — Wed, 11 Dec 2019 10:45:28 GMT

Only chargers rated between 5V / 0.5A - 5V / 1.5A will charge the headphones safely and efficiently. I have the OnePlus 7T Pro and the charger is rated 5v / 6A. I wouldn't use that to charge another phone let alone these headphones.

Re: WH-1000XM3 Fast Charger

Par134 — Wed, 11 Dec 2019 19:25:58 GMT

For sure 6A seems a bit high, but the manual states it requires an usb-adapter that can deliver 1.5A or more.

Re: WH-1000XM3 Fast Charger

stulou — Wed, 18 Dec 2019 10:45:16 GMT

The online Help Guide for them clearly states a USB AC Adapter of 0.5A (500 mA)

https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289867.html

However, I have read elsewhere that up to 1.5A was OK which is what I use and so far, so good

Re: WH-1000XM3 Fast Charger

IcanFeelit — Thu, 02 Apr 2020 16:42:25 GMT

According to this page https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703124.html :

"A commercially available USB AC adapter capable of supplying an output current of 1.5 A or more

(If the output current is less than 1.5 A, the charging time will increase, and the music playback time after 10 minutes of charging will decrease.)"

Re: WH-1000XM3 Fast Charger

Fontmeister — Fri, 03 Apr 2020 06:44:07 GMT

One year later after my initial post I’m still using the same charger which takes about 1 1/2hrs from empty to a full charge, I have not had a single problem charging my XM3’s. My P20 Pro SuperCharge is rated at 5V 2A and/or 5V 4.5A.

Re: WH-1000XM3 Fast Charger

taxidiotyes — Sat, 04 Jul 2020 18:32:29 GMT

Your link points to earbuds with a confusingly similar name (WF-1000XM3) so it looks like 1.5A+ after all.