topic Sony PCG-FR415M notebook not on sony sites? in PCs & Accessories

Sony PCG-FR415M notebook not on sony sites?

yeham — Mon, 23 Feb 2004 21:55:25 GMT

Hi guys I was wondering why the sony Notebook PCG-FR415M isnt on many Sony sites for example here.......http://www.css.ap.sony.com/vaio/

Thanx.........

Sony PCG-FR415M notebook not on sony sites?

davos — Tue, 24 Feb 2004 07:21:06 GMT

mine isnt either
GRZ 515 G
Bought last January (2003)
Davos

SONY doesn't seem to care

JoeB. — Tue, 24 Feb 2004 08:10:02 GMT

Thats another thing about SONY. Why do I have to find out about New Notebooks through third-party dealers or others. I want to go to the SONY site and find all the news and stuff right there.

I wish they would stop giving us that "bend-over" feeling.

Joe

Sony PCG-FR415M notebook not on sony sites?

Dells — Sun, 29 Feb 2004 14:38:21 GMT

Hi, yes I want to know that too. I just got my PCG-FR415M and I can't find it anywhere. Like, I want to find out some stuff. It's not very clear. Why can't they deal with all their laptops.

Sony PCG-FR415M notebook not on sony sites?

1234567ty — Mon, 01 Mar 2004 07:06:50 GMT

Same prob with me, Grz 615m. They have the 615g and another variation, but not mine, it is really annoying!!!

Me Too...

randueza — Sat, 06 Mar 2004 03:03:34 GMT

i have a vaio fr870 that's a new model for all latin-america, but in the SONY US and EU the model doesn't exist....

SONY doesn't seem to care

JoeB. — Sat, 06 Mar 2004 07:58:22 GMT

If SONY would only read a couple of these threads here. They could propably improve their image and sales drasticly if they would value certain comments that are brought-up here.

If they would open up with a bit more information and transparency on their web-site... customers would be a whole lot more satisfied.

Speak up people... they will have to changes this sooner or later!

Sony PCG-FR415M notebook not on sony sites?

kee-lo_ — Sat, 06 Mar 2004 13:14:49 GMT

Yeah it's sad. They have a massive user forum with so many ideas, you'd think someone could use them sparingly.

Sony PCG-FR415M notebook not on sony sites?

robpaxton — Sat, 06 Mar 2004 14:02:25 GMT

A lot of the problems are due to Sony using different model numbers for different regions. Although the differences are minor - you will not find models designed for Europe on the US sites nor will you find models destined for Latin America on the European site.

Old models will of course disappear from the sales site but the driver updates for Euro models should still be available at Vaio Link. Other regions should use the support site for their region.

Sony PCG-FR415M notebook not on sony sites?

1234567ty — Sat, 06 Mar 2004 14:24:41 GMT

Message to the Administrators: If you have seen any good ideas or things that need changing then why dont you tell a programmer or the person concerned, it will help your customers a lot and it might even increase your sales!! Take note.

Sony PCG-FR415M notebook not on sony sites?

nxf — Sun, 25 Apr 2004 08:33:52 GMT

a sweeping generalisation.......... 'the better the product is...the worse the support seems to be'
Good products sell themselves and therefore get popular and their support system needs to grow as well!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I own an Audi in UK (7 different over 14 years)............ excellent cars....but support is very very poor.
I think Sony (and Audi) are probably a little arogant in not dealing with their support in a manner a top company should.

Sony PCG-FR415M notebook not on sony sites?

mangold — Mon, 26 Apr 2004 05:27:37 GMT

 wondering why the sony Notebook PCG-FR415M isnt on many Sony sites

http://www.vaio-link.com/common/umbrella.asp?S=5005
Kind Regards
Günter

Sony PCG-FR415M notebook not on sony sites?

mangold — Mon, 26 Apr 2004 05:30:26 GMT

 wondering why the sony Notebook PCG-FR415M isnt on many Sony sites

http://www.vaio-link.com/common/umbrella.asp?S=5005
Kind Regards
Günter

Sony PCG-FR415M notebook not on sony sites?

aranloko — Mon, 26 Apr 2004 06:14:38 GMT

European support is provide through the European support site, being Vaio-link ( :arrow: http://www.vaio-link.com/index/index.asp) . Just checked for all models mentioned and non is missing :

PCG-FR415M : Specifications, manuals available
PCG-GRZ515G : Specifications, manuals and drivers available
PCG-GRZ615M : Drivers, specifications and manuals available

Indeed support is not provided through other areas, as the above models are not sold over there.