topic Re: No login possible to PlayMemories CameraApp Store in PCs & Accessories

No login possible to PlayMemories CameraApp Store

thschmi7962 — Thu, 01 Mar 2018 16:37:14 GMT

This is what I get, when I try to login:

Access Denied

You don't have permission to access "http://account.sonyentertainmentnetwork.com/liquid/external/auth/login!authenticate.action" on this server.

Reference #18.d5f7ef50.1519922148.bbf960a

Any idea, what could be wrong?

Re: No login possible to PlayMemories CameraApp Store

Sean_Mc — Fri, 02 Mar 2018 14:15:04 GMT

Hi thschmi7962,

Welcome to the Sony Community.

Are you still having issues logging into PlayMemories?

If so, I would recommend clearing your browsers cookies/cache as this can help solve some minor web issues.

Let me know how you get on?

Cheers,

Sean Mc

Re: No login possible to PlayMemories CameraApp Store

thschmi7962 — Fri, 02 Mar 2018 15:45:32 GMT

Thanx for your reply, Sean!

I tried that and it did not work.

Funny enough, i tried to access the site at my work-computer and I could logon there, after I changed the password, but now, beeing at home, it gives me the same denial, even with the new password.

That would not be a huge problem, for I could just create a new account, but I would lose all my purchases made with my regular account.

Hope we can fix this, I just bought a new camera and I would like to downloade my putchased apps to that one.

Greetings Thomas

Re: No login possible to PlayMemories CameraApp Store

thschmi7962 — Fri, 02 Mar 2018 22:25:41 GMT

Hey again!

I have no idea, what went wrong, but all of a sudden i could login again. So for now, the problem is gone.''Thanks for your time and help!

Sincerely Thomas