topic Re: VAIO CARE. in PCs & Accessories

VAIO CARE.

Bluedog171 — Sun, 29 Apr 2018 09:05:51 GMT

Hi people,i have stupidly unistalled the 'vaio care' program on my VAIO VPCJ12LOE.I have tried unsuccessfully to find any downloads to fix this problem.

The main reason that i uninstalled the program is that after some win 10 updates the vaio care stopped working,so i presumed that a uninstall followed be a reinstall would work .

I have had this PC for a few years,and love it.But i like everything to work properly.There is no other faults with this PC,and is working ok.

If any of experts could help in some way,that would be magic.I have limited knowledge,but know enough to be able to download programs, and install ect.Dont know if allowed tho,

[Edited to remove personal information]

Re: VAIO CARE.

Pascale_F — Mon, 30 Apr 2018 09:44:36 GMT

Hi Bluedog171,

Welcome to the community.

I’ve raised this with the relevant team and will let you know when there's more info to share.

Thanks,

Pascale

Re: VAIO CARE.

Win_88 — Tue, 01 May 2018 10:14:29 GMT

Hi Bluedog171

I was able to find the latest version released for VAIO Care which is compatible with your VAIO: https://www.sony.co.uk/electronics/support/vpc-series-vpcj12-series/vpcj12l0e/downloads/Z0000834

I couldn't find anything about Windows 10 support though. So I think the issue was caused by incompatibility in the first place. Maybe you should try installing this one and see what happens first.

Win_88

Re: VAIO CARE.

Bluedog171 — Tue, 01 May 2018 11:09:29 GMT

Thankyou for your support sir.I have managed to get the vaio care problem fixedby, by a savage method.FACTORY SETTINGS.But i must add,i have lost win 10 in the process.So back to win 7.life can be a *****.

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