topic Re: A disk read error occured in PCs & Accessories

A disk read error occured

Lksvct — Thu, 14 Jun 2018 16:05:19 GMT

So i have a sony vaio SVE1511L1EW which has worked fine up until recently. Now i recieve a messsage which states 'A disk error occured, press CTRL+ALT+DEL to restart' have tried Vaio Assist (doesnt work, boots up on a black screen). Limited settings on Bios ver. R0180E5 (it does say Hard Disk Drive 320GB however I don't know how to tell if the computer recognisws the hdd or not) the only advanced option given is enabling the intel virtualisation technology. I have tried almost everything suggested on other posts & sites. Any suggestions? If the only option is to replaxd the hd then which one would i have to buy?

Re: A disk read error occured

EdwinaU — Fri, 15 Jun 2018 19:23:18 GMT

Hi,

Welcome to the community.

We will look into this and see what we can find out for you.

Meanwhile, if you find that you need them you can find spare parts here.

Best wishes,

Re: A disk read error occured

Win_88 — Mon, 18 Jun 2018 11:31:33 GMT

Hi Lksvct,

Based on what you included in the post I don't think thee's much that can be advised outside of getting your VAIO checked by a service centre. You can find the closest one to you using this link:

https://locator.sony/en_GB/servicecenters

Win_88