topic Re: VGX XL 302 No Sound from HDMI in PCs & Accessories

VGX XL 302 No Sound from HDMI

GadgetFreak — Fri, 15 Jun 2007 18:30:54 GMT

Just set-up my new XL 302, got most things working after a fair bit of messing about, but cannot solve this last one.

No Audio of any type from the HDMI port to my Samsung LCD TV, Audio drivers say they are installed and working ok, I can get sound via the headphones socket from the PC, so the drivers look as though they are working. That leaves me with the question does the sound actually get output from the PC through the HDMI socket or do you actually have to use a SP/DIF optical out to get sound. If so I will be really hacked off.

Anyone come across the probelm or similar, checked Audio from all the HDMI's and the HDMI ports work ok, so thats out too!!!!

Any pointers much appreciated.

Cheers

Gadget Freak!

Re: VGX XL 302 No Sound from HDMI

Blencogo — Fri, 15 Jun 2007 20:51:35 GMT

Hi Gadget Freak and welcome to Club Vaio.

You need to change the sound playback to digital to send sound down the HDMI connection.

Start -> Control Panel -> Sound

On the Playback Tab change the default from Speakers/Headphones to Digital Output Device (S/PDIF and HDMI).

Sometimes it is also necessary to disable Dolby Digital in the Properties -> Supported Formats window.

Re: VGX XL 302 No Sound from HDMI

GadgetFreak — Fri, 15 Jun 2007 21:34:07 GMT

Thanks for the reply,

Tried changing the settings as mentioned, but still no sound, test looks like its working but just no sound!!!! I will take another look at the TV's settings, but my PS3 and Sky HD all work fine with the HDMI settings so I don't hold out much hope there.

I will try the optical out but will need to set up my receiver to take it. or possibly some phono connectors just to prove I can get some audio out from the PC.

If you can think of anything else I am happy to try.!!!

Cheers,
Gadget Freak.

Re: VGX XL 302 No Sound from HDMI

ChalkyWhite71 — Mon, 18 Jun 2007 09:54:47 GMT

Blencogo has covered most of it off. I used the "Sound Reality" control panel applet, then advanced tab to change the output from AC3 to PCM which then allows for sound through HDMI, similar to what was mentioned about Dolby Digital=off.

What I'm looking for is a convenient script to switch HDMI>Component and PCM>AC3 without having to click into properties each time.

Cheers

Re: VGX XL 302 No Sound from HDMI

m1rfy — Wed, 27 Jun 2007 16:07:15 GMT

Hello I am also having the same problem. I got my xl301 with vista the other day and have it connected to a samsung lcd tv via hdmi. I get a picture but no sound through the hdmi. If anyone can help it would be great as my cables are in the wall and I have no way of adding more. Thanks.

Re: VGX XL 302 No Sound from HDMI

davicol — Mon, 02 Jul 2007 09:16:18 GMT

same problem for me... I've a vaio XL302 with a Samsung Full HD 40" connected with HDMI cable.
The sound reality on control panel return rundll32 error or with other drivers I don't have the advanced tab for enabling HDMI output.
I've vista and I've reinstalled the system with vaio recovery tool and now I can't see the sound reality tool on my control panel.
Before reinstall, this I've tryied different drivers, without success.

davide

Re: VGX XL 302 No Sound from HDMI

ChalkyWhite71 — Mon, 02 Jul 2007 15:22:09 GMT

Hello, the Sound Reality applet in Control Panel can be run manually by launching the STAC97.CPL file from your windows\system32 folder. Well, that's how it is on XP anyway 😉

Re: VGX XL 302 No Sound from HDMI

m1rfy — Tue, 03 Jul 2007 08:55:41 GMT

I think it is a compatability problem between the vaio & samsung tv's. I returned my xl301 to pc world with the no sound from the hdmi problem and they fully tested the machine. They Connected it to a sony tv and it worked fine. Picture & sound. I took ot home and I hooked it back up to my tv and still the same problem. No sound via hdmi. Also when I set the res to 1920 x 1080 the desktop out scales the screen, even though my tv is 1080p. My tv is the samsung m86.

Can anyone help me?

Re: VGX XL 302 No Sound from HDMI

davicol — Tue, 03 Jul 2007 09:23:02 GMT

I've the same TV !! M86
Sony give you a solution about this issue on compatibility between sony and samsung ?

I'm waiting for support call me for tryng to ghange the sound card but may be it's function well as you reported with other TV

thanks
Davide

Re: VGX XL 302 No Sound from HDMI

MattWilson — Tue, 03 Jul 2007 09:29:10 GMT

All the HDMI connections are build to the same standards although both Sony and Samsung acknowledge that there is a compatibility issue. If you all just let sony know what equipment you are using and what you do get and don't get ie. picture but no sound then they will be able to justify a full scale test with samsung to try and find the fault.

Re: VGX XL 302 No Sound from HDMI

Blencogo — Tue, 03 Jul 2007 09:43:47 GMT

I have referred this thread to Sony Support Centre in Brussels for their attention and (hopefully) a comment.

Re: VGX XL 302 No Sound from HDMI

m1rfy — Tue, 03 Jul 2007 11:03:00 GMT

I have managed to get my 1080p picture sorted. I feel stupid, lol. All I did was press the picure mode button and changed it from 16:9 to just scan. That sorted it. Just think I spent an hour on the phone with support and they didn't sort it out. Just need my sound sorted out now.

m1rfy

Re: VGX XL 302 No Sound from HDMI

kee-lo_ — Tue, 03 Jul 2007 14:03:04 GMT

I was told by someone that HDMI doesn't carry sound.

Re: VGX XL 302 No Sound from HDMI

Bluetimber — Tue, 03 Jul 2007 15:29:18 GMT

Hi All,
I have a VGX-XL301 it is about 2 weeks old when I connect to my Toshiba 32C3030 32" LCD via HDMI I have good video but NO audio, when I connect my PS3 or my Sky HD to the same TV via HDMI I have good video & audio.
I do have audio out from my XL301 via Phono,Headphones and optical all work well.
When I connect my XL301 to my PDP506 50" Pioneer Plasma via HDMI I get good Audio and Video.

I have NOT logged a call with Sony Tech.

I hope this may be a help in getting to the bottom of this Problem!

Regards to all.

Steve.

Re: VGX XL 302 No Sound from HDMI

rich912 — Tue, 03 Jul 2007 16:18:19 GMT

I have not fully read this thread so if it has already been suggested then please ignore me, but has anyone tried setting the Digital output to HDMI only?

Control Panel > Sound > Digital Output Device > Configure > Output Channel tab > Under Digital Output Selection drop down menu select “Only for HDMI”.

Re: VGX XL 302 No Sound from HDMI

Bluetimber — Tue, 03 Jul 2007 17:19:01 GMT

Hi Rich912,

I have just checked as you suggested, the configure tab is greyed out on my digital settings so I am unable to adjust.
Maybe this is where the problem lies?

Regards

Steve.

Re: VGX XL 302 No Sound from HDMI

rich912 — Tue, 03 Jul 2007 18:49:11 GMT

Hi Bluetimber,

I have just checked as you suggested, the configure tab is greyed out on my digital settings so I am unable to adjust.

Well it was only a guess really as this option is available on my machine but I don’t have the necessary equipment to test the theory, but it is strange that the Configure tab is greyed on your system.

Can anyone else experiencing the same problem confirm whether they have this option?

Re: VGX XL 302 No Sound from HDMI

Blencogo — Tue, 03 Jul 2007 21:41:08 GMT

No Rich - Configure is also greyed out on my AR31S for the Digital Output but I can get to this “Only for HDMI” setting this way: -

Control Panel > Sound > Digital Output Device > Properties > Output Channel tab > Under Digital Output Selection drop down menu select “Only for HDMI”.

BlueTimber, if you go to: -

Control Panel > Sound > Digital Output Device > Properties > Supported Formats

are ALL the boxes checked? There is a bug in Vista that checks all these boxes even if you have manually deselected some settings. I wonder if an encoded format or sample rate is selected that cannot be decoded by your display? Have you tried deselecting Dolby Digital?

There is a Microsoft Hotfix KB933750 to stop this bug.

Re: VGX XL 302 No Sound from HDMI

Bluetimber — Wed, 04 Jul 2007 06:46:02 GMT

Hi Blencogo,

I CAN change the settings for HDMI only or HDMI/OPTICAL but still no sound via HDMI,
as for supported formats yes I can select or deselect I have tried all variations but still no joy.

Steve.

Re: VGX XL 302 No Sound from HDMI

davicol — Wed, 04 Jul 2007 08:51:04 GMT

Hi guys
This morming I went to sony assistance center, they have connected my Vaio (with my own cable HDMI) to 2 different TV and... ALL function well, sound is good, also I've tried bluray disk with success !

Another test I did is change TV setting from mediacenter options, In my TV some resolution show the media center interface not well dimensioned (buttons are outside the display). And with other TV all resolution selected are displayed correctly.

So, the problem is with Vaio and Samsung LE40M86DB ...

The Sony tech assistance in italy will contact Sony europe for problem escalation.

Thanks
Davide