topic Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!! in PCs & Accessories

WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 14:10:15 GMT

Hello,I have a SONY VAIO RX 305. WHen itstarts to boot it the green bar loading freezes. I can't boot into safe mode, I've tried all the startup options, just freezes! I found out that it halts when it gets to the file btkrnl.dll, I know for a fact that file is used for my bluetooth adaptor.

Please help me asap. I tried to run the recovery cds and it freezes, even tried another windows xp cd, freezes! How do I tell windows xp to bypass that file so that it can load up.

Any help is much appreciated..

Im very desperate!!!:smileycry:

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

kee-lo_ — Sun, 30 May 2004 14:30:45 GMT

Try turning off Bluetooth for now.

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 14:55:53 GMT

Windows XP wont even boot, so I cant turn bluetooth off. I just want to reinstall the whole thing, how do I tell windows to bypass that btkrnl.sys that's causing the problem?

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

kee-lo_ — Sun, 30 May 2004 15:57:26 GMT

So you can't press F8 before the logo and do Step-by-step startup?

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 16:04:52 GMT

No, all that does is show options such as safe mode, safe mode with command prompt etc, there is no step by step. I've wiped out the data on my C drive to see if it would run the recovery discs, still freezes.

What's strange is that this happened to me 2 days ago. I left the pc overnight to cool down, the morning after it worked. Is the heat causing any problems you think?

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

kee-lo_ — Sun, 30 May 2004 16:06:48 GMT

You did also add SP1 before restarting after restore?

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 16:12:35 GMT

Yes, I installed SP1. Right now my CPU temps were 50 degrees celsius. Im waiting at least 4 hrs to see if cooling down makes it not freeze. BTW, i used a wiper program in dos to erase my HD.

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 16:23:34 GMT

IM REALLY DESPERATE!!! Please help someone...It freezes straight after it loads the sony vaio rx 305 recovery cds!!!

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 17:10:59 GMT

About 6 months ago I added an extra 256mb ram, and 1 month ago I added a usb2 pci card. SHould I remove them and see what happens?

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

robpaxton — Sun, 30 May 2004 17:29:03 GMT

I would try removing the extra RAM first.

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 17:47:12 GMT

What else could it be if my pc freezes when I try to run the sony recovery cds? I mean there's no HD activity , nothing! It just sits there doing nothing... I managed to reinstall it two days ago when I left my pc to cool overnight. Could it be a power problem also?

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

kee-lo_ — Sun, 30 May 2004 17:48:19 GMT

1) Is it under warranty?
2) Is there no hardware switch to turn bluetooth off?

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 18:08:17 GMT

Computer is about two years old, hence the warranty has expired. I don't think it's a bluetooth problem now, as the computer refuses to load the recovery cds, and just freezes.

I think it's overheating, the cpu is about 52 degrees celsius.

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

robpaxton — Sun, 30 May 2004 18:11:20 GMT

52 degrees C isn't too bad.

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

kee-lo_ — Sun, 30 May 2004 18:11:43 GMT

Strange, because btkrnl.dll is the kermel for bluetooth operations in XP.

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 18:14:17 GMT

It's even more strange because one time I left my pc overnight to cool and the morning after it worked!!!

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 18:15:54 GMT

I'll let my pc cool down and remove some pci cards and the extra ram I added before. Would you think that would help?

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

kee-lo_ — Sun, 30 May 2004 18:16:24 GMT

Very strange.
As Rob said, it's normal for a PC to get to that tempreture.

I would take out installed memory (leave in one module) and take out all PCI cards.

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

smsmasters — Sun, 30 May 2004 18:42:45 GMT

I've taken out the extra memory, still freezes!

Re: WINDOWS XP HOME WONT LOAD FREEZES URGENT!!!

kee-lo_ — Sun, 30 May 2004 18:50:28 GMT

What PCI cards do you have ?