https://community.sony.fi/t5/pcs-accessories/vaio-ns20zs-video-problem-blue-screens-every-day/m-p/3568#M52270 <HTML><HEAD></HEAD><BODY><P>Hello all<BR />I have a Vaio NS20ZS bought last month. One reason for going for a laptop was the easy connection to another screen to extend the desktop and be able to work on docs simultaneously.<BR />I have connected a Samsung 17” monitor and extended the desktop. All is ok for a while then the machine blue screens and reboots. It does this at least once a day.<BR /><BR />I have followed the Sony instructions and disabled all sleep modes so that the machine does not sleep or hibernate. I have followed all of the recovery recommendations, updated windows drivers and done all of the Sony updates too.<BR /><BR />The machine now shows no outstanding updates necessary but the problem is still there.<BR /><BR />Its not a screen saver issue because it happened this morning while I was sending an email so the screen saver was far from kicking in.<BR /><BR />The Video card is an ATI Mobility Radeon HD 3430<BR /><BR />Any ideas??<BR /><BR />Below is the error report…<BR /><BR />Product<BR />Windows<BR /><BR />Problem<BR /><STRONG>Video hardware error</STRONG><BR /><BR />Date<BR />12/07/2009 23:09<BR /><BR />Status<BR />Not Reported<BR /><BR />Description<BR />A problem with your video hardware caused Windows to stop working correctly.<BR /><BR />Problem signature<BR />Problem Event Name:LiveKernelEvent<BR />OS Version:6.0.6001.2.1.0.768.3<BR />Locale ID:2057<BR /><BR />Files that help describe the problem<BR />WD-20090712-2308-05.dmp<BR />sysdata.xml<BR />Version.txt<BR /><BR />Extra information about the problem<BR />BCCode:117<BR />BCP1:84B05510<BR />BCP2:8DA29C14<BR />BCP3:00000000<BR />BCP4:00000000<BR />OS Version:6_0_6001<BR />Service Pack:1_0<BR />Product:768_1<BR /></P></BODY></HTML> Tue, 14 Jul 2009 10:11:57 GMT BlackbeltShopper 2009-07-14T10:11:57Z https://community.sony.fi/t5/pcs-accessories/vaio-ns20zs-video-problem-blue-screens-every-day/m-p/3568#M52270 <HTML><HEAD></HEAD><BODY><P>Hello all<BR />I have a Vaio NS20ZS bought last month. One reason for going for a laptop was the easy connection to another screen to extend the desktop and be able to work on docs simultaneously.<BR />I have connected a Samsung 17” monitor and extended the desktop. All is ok for a while then the machine blue screens and reboots. It does this at least once a day.<BR /><BR />I have followed the Sony instructions and disabled all sleep modes so that the machine does not sleep or hibernate. I have followed all of the recovery recommendations, updated windows drivers and done all of the Sony updates too.<BR /><BR />The machine now shows no outstanding updates necessary but the problem is still there.<BR /><BR />Its not a screen saver issue because it happened this morning while I was sending an email so the screen saver was far from kicking in.<BR /><BR />The Video card is an ATI Mobility Radeon HD 3430<BR /><BR />Any ideas??<BR /><BR />Below is the error report…<BR /><BR />Product<BR />Windows<BR /><BR />Problem<BR /><STRONG>Video hardware error</STRONG><BR /><BR />Date<BR />12/07/2009 23:09<BR /><BR />Status<BR />Not Reported<BR /><BR />Description<BR />A problem with your video hardware caused Windows to stop working correctly.<BR /><BR />Problem signature<BR />Problem Event Name:LiveKernelEvent<BR />OS Version:6.0.6001.2.1.0.768.3<BR />Locale ID:2057<BR /><BR />Files that help describe the problem<BR />WD-20090712-2308-05.dmp<BR />sysdata.xml<BR />Version.txt<BR /><BR />Extra information about the problem<BR />BCCode:117<BR />BCP1:84B05510<BR />BCP2:8DA29C14<BR />BCP3:00000000<BR />BCP4:00000000<BR />OS Version:6_0_6001<BR />Service Pack:1_0<BR />Product:768_1<BR /></P></BODY></HTML> Tue, 14 Jul 2009 10:11:57 GMT https://community.sony.fi/t5/pcs-accessories/vaio-ns20zs-video-problem-blue-screens-every-day/m-p/3568#M52270 BlackbeltShopper 2009-07-14T10:11:57Z