topic Re: VAIO Updates - Is There a History Log? in PCs & Accessories

VAIO Updates - Is There a History Log?

bobtrowell — Fri, 10 Jul 2009 19:54:07 GMT

How do I find out what Vaio updates have been installed on my laptop? Is there a history file somewhere?

Re: VAIO Updates - Is There a History Log?

Thalamus. — Fri, 10 Jul 2009 20:29:44 GMT

Hi bobtrowell,

Did you download and install the updates via the Vaio-link web site or via the Vaio update utility.?

If you used the Vaio update utility you can view the update history by doing the following..

Double lick on the Vaio update icon in the system tray.

Click Accept on the vaio update disclaimer.

In the Vaio update window below the Update programs section click on Update programs which have been already installed.

I don't think this is a complete list of the updates installed but it's a start..

Another place you can check is C:\Update

Re: VAIO Updates - Is There a History Log?

bobtrowell — Sat, 11 Jul 2009 16:29:58 GMT

Hi Thalamus,
Thanks for you reply. I didn't actually download any updates. I was trying to find out why I couldn't create recovery discs that led me on to what VAIO updates I had installed. The C:\UPDATE is empty and under what updates are installed via the Update utility shows only 'WINDVD BD (56.56 mb)'. Not very useful in that it doesn't tell me when it was installed? Looking at the Drivers and utilities Updates in Vaio Support for my laptop (VGN-FW21M) it shows a host of updates available with 5 that should have been accessed as part of the Update Utility. Only the WINDVD update appears to have downloaded. My update Utility is set to automatic. How can I tell if my Update utility (version 4) is working properly? Can it be re-installed? Shouldn't all the available updates for my laptop be presented to me via the Update Utility with the onus on me to install or not? As you can appreciate I am a bit concerned that I have no clear idea as to what VAIO Updates I have installed. I don't know if can help any further?

Re: VAIO Updates - Is There a History Log?

Thalamus. — Sun, 12 Jul 2009 11:55:04 GMT

Shouldn't all the available updates for my laptop be presented to me via the Update Utility with the onus on me to install or not?

As far as I am aware the Vaio update icon should appear in the system tray when an update for your Vaio is available. You would then have to click on the Vaio update icon to open the web page and then select the updates to install. Automatic updates, once selected and the update now button is clicked, should download and install themselves, with the manual updates once downloaded follow the instructions to install the update.

Once you have installed an update it should disappear from the list of available updates..

Hope that helps.

Re: VAIO Updates - Is There a History Log?

bobtrowell — Mon, 13 Jul 2009 18:21:53 GMT

Hi Thalamus,
Once again thanks for your reply.
The Vaio update icon is always in my system tray and if I go to the Web page there is no updates to download. Even if I remove the icon with an 'exit' it re-appears following a reload of my laptop. I think there is something wrong with Vaio update. A search on other web sites shows that other users have experienced the same problem with no resolution other then check on what updates are available manually. I would prefer not to do this. Is there any way that the Vaio update utility can be reinstalled? If not, can the systems people at Vaio be given a bit of a kick to solve this problem?

Re: VAIO Updates - Is There a History Log?

Thalamus. — Tue, 14 Jul 2009 16:51:26 GMT

Hi bobtrowell,

Unfortunately as far as I am aware the only way to re-install the VAIO update is to do a system recovery, unless you have any other problems I think that's more trouble than it's worth..

You can always check with vaio support, use the following link to find the contact details: Sony Vaio Support

I must admit the Vaio update icon is usually displayed on my VAIO but as I normally only install the Vaio updates when needed the list of updates is never empty..

Also I'm not sure if you are aware but not all of the updates for your VAIO are available via VAIO Update utility, if you click on the following link HERE you'll notice several more updates are available to download and install manually..

How I check what updates have been installed on my VAIO is to either..

Look in the history list on the vaio update web site, as I explained earlier

or

To check the version of the software or driver installed against the listed update version.

or

As I store the most of the updates in a folder on my VAIO I can check there also..

Hope this helps..