topic Re: VAIO VGN-AR71S AUDIO FAILURE in PCs & Accessories

VAIO VGN-AR71S AUDIO FAILURE

terrortowers — Sat, 13 Jun 2009 23:07:25 GMT

hi there, new to this forum

one day i turned my vaio off, and left it , 24-48 hours later i came back, booted it up (no problems) then when i got to the desktop, the sound icon in the system tray had a cross through it, so i tried to unmute it, but it wouldnt let me, so, i tried playing some music, but windows media player told me that it had playback issues because there was a "problem with the sound device"

so i decided to check the "sound" menu in the control panel (before i continue, the vaio has a sound card connected to the internal speaker, headphone socket and microphone socket, and a seperate device for the optical output), in the menu, the optical device was shown and works fine, it even indicates when it receives sound on the wave indicator next to it, so it is working (activating the divice turns lets windows media player work again, and makes the system tray sound icon return to normal, but i don't use this audio output so it is usually off), however, the main sound device does not appear in the sound menu, so i thought the device manager will tell me if there's a conflict, so i headed to the device manager

after loading the manager i headed to sound devices and i saw a device error indicator next to the "SigmaTel High Defenition Audio CODEC", after checking its properties, the device status shows "This device cannot start. (Code 10)".

this leads me to a dead end, i am attempting system restore as we speak, but apart from that (windows says the driver is up to date), i have no clue what to do

many thanks if you can help,

Ian

Re: VAIO VGN-AR71S AUDIO FAILURE

terrortowers — Tue, 16 Jun 2009 19:37:23 GMT

hi there, new to this forum

one day i turned my vaio off, and left it , 24-48 hours later i came back, booted it up (no problems) then when i got to the desktop, the sound icon in the system tray had a cross through it, so i tried to unmute it, but it wouldnt let me, so, i tried playing some music, but windows media player told me that it had playback issues because there was a "problem with the sound device"

so i decided to check the "sound" menu in the control panel (before i continue, the vaio has a sound card connected to the internal speaker, headphone socket and microphone socket, and a seperate device for the optical output), in the menu, the optical device was shown and works fine, it even indicates when it receives sound on the wave indicator next to it, so it is working (activating the divice turns lets windows media player work again, and makes the system tray sound icon return to normal, but i don't use this audio output so it is usually off), however, the main sound device does not appear in the sound menu, so i thought the device manager will tell me if there's a conflict, so i headed to the device manager

after loading the manager i headed to sound devices and i saw a device error indicator next to the "SigmaTel High Defenition Audio CODEC", after checking its properties, the device status shows "This device cannot start. (Code 10)".

this leads me to a dead end, i am attempting system restore as we speak, but apart from that (windows says the driver is up to date), i have no clue what to do

many thanks if you can help,   

Ian

turns out system restore has failed, now i really dunno what to do

Re: VAIO VGN-AR71S AUDIO FAILURE

tonybeard — Tue, 16 Jun 2009 23:44:34 GMT

try a system restore using the recovery process...inserting your recovery disk this will give you a clean system restore even less inhibited than safe mode.

Re: VAIO VGN-AR71S AUDIO FAILURE

terrortowers — Thu, 18 Jun 2009 21:10:11 GMT

will this eradicate my documents, installed games, desktop saved files, etc?
just noticed in my vaio support documents, i wasn't given a restore disk

Re: VAIO VGN-AR71S AUDIO FAILURE

luisarn — Thu, 18 Jun 2009 22:10:25 GMT

will this eradicate my documents, installed games, desktop saved files, etc?
just noticed in my vaio support documents, i wasn't given a restore disk

You actually had to make the restore disk by yourself. I think it's in somewhere in the manuals. If you never changed or erased the HDD partitions settings you could try to type several times in F10 when the VAIO logo appears when you turn on your laptop. It should let you enter to the recovery mode.

Remember that you should backup all your personal files first.

Re: VAIO VGN-AR71S AUDIO FAILURE

terrortowers — Tue, 23 Jun 2009 20:57:56 GMT

issue is fixed now, a friend told me to uninstall the driver then reinstall it, a quick google search got the driver, flashed the driver with a fresh install, and now it works (even after restart

THANKS FOR ALL YOUR SUGGESTIONS!!!!!