topic need help in PCs & Accessories

need help

rizwan007 — Wed, 22 Apr 2009 22:16:49 GMT

hey i have a sony vaio VGN-AR31M and have had it for a few months now. everything seemed to be fine but just the otha day a purplish line has appeard on ma screen. it stays there permenant right through middle. iam kinda baffled but assume its a sing my screen is going. anyways i have a 17inch hd screen n i was wondering if anyone could help me what to do. if i replace da screen anyone knw where i can go around the london area and wat price range would it cost
anyways wuld appreciate sum help
thank you

Re: need help

skykit84 — Tue, 28 Apr 2009 07:46:55 GMT

Ebay will have the screen,

Had a similar model to the AR31M last month to repair - same issue
Screen cost the customer around £150 from memory and labour to fit was around £60 if I remember correctly + 1 year warranty on the screen + work carried out

Re: need help

Thalamus. — Mon, 18 May 2009 18:33:20 GMT

Hi rizwan007,

welcome to Club VAIO..

to identify if your problem is graphics or screen related try connecting your Vaio to an external monitor, do you still have the same problem.?

Do you get the same purple line when in safe mode.?

To enter safe mode restart your Vaio and when you see the Vaio logo press the F8 key repeatedly.

If the problem remains you canu either contact Sony Vaio support, you can do this either by phone or via e-Support, use the following link to find the contact details: Sony Vaio Support

Or

See if a local repairer in your area can give you an quote for repair, then depending on the cost decide whether you can live with purple line on your screen..

Or

Not ideal solution but a cheaper option would be to attach an external monitor to your AR..