topic Childish behaviour by SONY UK..... in PCs & Accessories https://community.sony.fi/t5/pcs-accessories/childish-behaviour-by-sony-uk/m-p/74270#M82161 <HTML><HEAD></HEAD><BODY><P>This may sound a bit cruel but....<BR />I have just recently, September 2006, bought a brand new Sony Vaio AR11B for a what it seemed a logical price.<BR />After however less than 3 months of using my over-valued laptop, suddenly an Error made its appearance. I didn't think that it was important until the day my laptop wouldn't start. As soon as it was finishing Windows' loading a blue error screen would appear and the system would restart by itself....again and again and again.<BR />I did what every one of us would do, i called Sony UK and sent them my laptop for repair. Which they did, at least that's what they said....<BR />After however a month of this repair, the same error appeared again! This time I started questioning the hardware liability of my laptop and called Sony UK demanding for a solution. They told me to sent it again for repairing....Again!!! A four month laptop worth over £1000 for its second repair?? NO. I wanted what was stated in the Warranty, if couldn't be repaired the product would be replaced. BUT what I didnt know was that this only was valid for the first 14 days!!! 14 days!!! £1000+ for 14 days warranty??? It makes sense.....<BR /></P></BODY></HTML> Sat, 27 Jan 2007 20:13:31 GMT Petrou20 2007-01-27T20:13:31Z Childish behaviour by SONY UK..... https://community.sony.fi/t5/pcs-accessories/childish-behaviour-by-sony-uk/m-p/74270#M82161 <HTML><HEAD></HEAD><BODY><P>This may sound a bit cruel but....<BR />I have just recently, September 2006, bought a brand new Sony Vaio AR11B for a what it seemed a logical price.<BR />After however less than 3 months of using my over-valued laptop, suddenly an Error made its appearance. I didn't think that it was important until the day my laptop wouldn't start. As soon as it was finishing Windows' loading a blue error screen would appear and the system would restart by itself....again and again and again.<BR />I did what every one of us would do, i called Sony UK and sent them my laptop for repair. Which they did, at least that's what they said....<BR />After however a month of this repair, the same error appeared again! This time I started questioning the hardware liability of my laptop and called Sony UK demanding for a solution. They told me to sent it again for repairing....Again!!! A four month laptop worth over £1000 for its second repair?? NO. I wanted what was stated in the Warranty, if couldn't be repaired the product would be replaced. BUT what I didnt know was that this only was valid for the first 14 days!!! 14 days!!! £1000+ for 14 days warranty??? It makes sense.....<BR /></P></BODY></HTML> Sat, 27 Jan 2007 20:13:31 GMT https://community.sony.fi/t5/pcs-accessories/childish-behaviour-by-sony-uk/m-p/74270#M82161 Petrou20 2007-01-27T20:13:31Z Re: Childish behaviour by SONY UK..... https://community.sony.fi/t5/pcs-accessories/childish-behaviour-by-sony-uk/m-p/74271#M82162 <HTML><HEAD></HEAD><BODY><P>I'm sorry to hear of your problem, <BR />I have escalated this for you.<BR /><BR />Welcome to Club Vaio too! <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.fi/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /><BR /></P></BODY></HTML> Sat, 27 Jan 2007 20:21:01 GMT https://community.sony.fi/t5/pcs-accessories/childish-behaviour-by-sony-uk/m-p/74271#M82162 jumpsuit 2007-01-27T20:21:01Z