topic Re: KDL-42W654A YouTube not working properly in Other TVs

KDL-42W654A YouTube not working properly

shyamece24 — Sun, 22 Dec 2013 19:08:26 GMT

Hi there, from last three weeks YouTube is not working properly and videos stop playing within few minutes while connecting directly in my TV app or through my tablet. Could you give a solution to fix this email issue.

Re: KDL-42W654A YouTube not working properly

Anonymous — Sun, 22 Dec 2013 19:59:51 GMT

Hi there

Firstly, is your TV connected to your router wirelessly or via ethernet cable. If wireless, use an ethernet cable, as this will determine if its a wireless issue or not.

Secondly, what is your internet speed? If its on the low side, it will pause quite a bit. Goto http://www.speedtest.net/ to find out.

Cheers

Re: KDL-42W654A YouTube not working properly

shyamece24 — Mon, 23 Dec 2013 21:53:00 GMT

Hi, Thanks for your reply.

I have tried with Ethernet cable and still facing the same issue.Also find my internet connection speed :

Downstream - 6141 kbps , upstream - 797 kbps.

Its working fine for last four months, but this issue is prevailing only for last few weeks.

Cheers

Re: KDL-42W654A YouTube not working properly

keviwal — Mon, 23 Dec 2013 23:15:16 GMT

Hi,

my sony tv is also crashing since a recent software update when I use youtube.

Is there a fix for this or do i need to return it somewhere its only just over a month old

Cheers for now

Re: KDL-42W654A YouTube not working properly

Anonymous — Mon, 23 Dec 2013 23:28:09 GMT

Hi there

Reading back on your problem - the problem seems to not only be TV related, but on your Tablet as well. This to me therefore indicates some type of network issue.

A couple of suggestions:

In the YouTube application itself, is there a way to reduce the video quality (ie from HD to SD)?
Does it freeze at certain times of the day (such as after 6pm)?
When it freezes, do a quick speedtest on the website above, incase your internet is going slow?
Have a look at your ISP's Support pages/forums to see if anyone else is reporting similar problems
Have a browse on the google/youtube forums and/or report a problem : HERE

Cheers

Re: KDL-42W654A YouTube not working properly

keviwal — Tue, 24 Dec 2013 09:15:38 GMT

Hi again,

Speed is not an issue for sure !!

It is a software related issue as since a recent software update it is now playing up!

Is there a support number I can phone to discuss this issue?

Kind regards,

Re: KDL-42W654A YouTube not working properly

Anonymous — Tue, 24 Dec 2013 10:39:33 GMT

Hi there

Sony's contact details are : HERE

Cheers

Re: KDL-42W654A YouTube not working properly

keviwal — Tue, 24 Dec 2013 11:00:57 GMT

Hi again,

I have been onto Sony and went through all the settings etc and still no good, he did hint that other people are having problems. I'm guessing this wont get resolved anytime soon so back to John Lewis and see if they will swap it for another make !!

Re: KDL-42W654A YouTube not working properly

hadooouken — Tue, 24 Dec 2013 16:30:29 GMT

Hi all, I too have problems with youtube. My tv - KDL-42W653A. When youtube freezes - tv does not respond to pressing the remote, and then reloaded, sometimes with red blinking light. Latest firmware update to PKG4.001EUA version did not help. I use wi-fi router 802.11n 150 Mbps, speedtest - 45/30 Mbps. Movie MKV 1080p 22Mbps bitrate via DLNA works fine.

Re: KDL-42W654A YouTube not working properly

keviwal — Tue, 24 Dec 2013 18:22:38 GMT

Hi,

I get a feeling this thread is going to get lots of posts !!

I have been onto the retailer where i purchased my TV (John Lewis) and they are more than happy to exchange it , Looks like a samsung is on the cards. i dont think for 1 minute this is going to get resolved soon !!

Cheers for now,

Re: KDL-42W654A YouTube not working properly

Anonymous — Tue, 24 Dec 2013 18:43:52 GMT

YouTube on Samsung has problems of its own:

http://productforums.google.com/forum/#!category-topic/youtube/smart-tvs/P7EavjESFpQ[276-300-false]

http://productforums.google.com/forum/#!category-topic/youtube/smart-tvs/4MiPi0c0-WQ

http://productforums.google.com/forum/#!category-topic/youtube/smart-tvs/Ca9STbz-aV8

And from the first link, has been going on since september.

Re: KDL-42W654A YouTube not working properly

shyamece24 — Tue, 24 Dec 2013 19:49:50 GMT

Hi again,

I don't think so its a network issue,you tube is working fine without any buffer or pause in my tablet and the issue persists while I am pairing my tablet with the TV.Please do let us know is there any way to fix this issue?? If this is not working then I can't use my TV any more.

Thanks for your support.

Re: KDL-42W654A YouTube not working properly

Worthy82 — Wed, 01 Jan 2014 21:20:55 GMT

Has anyone found a fix for this yet? It's happening on my KDL55W905A and it's really, really annoying.

Re: KDL-42W654A YouTube not working properly

Worthy82 — Sat, 04 Jan 2014 13:25:51 GMT

Just a heads up - YouTube is working for me again now, all videos play all the way through. Something must have been tweaked at their end cause no updates have been released. Good times!

Re: KDL-42W654A YouTube not working properly

PM1610 — Sun, 11 Mar 2018 09:44:48 GMT

You tube runs for a few minutes and always freezes - super annoying

Re: KDL-42W654A YouTube not working properly

PM1610 — Sun, 11 Mar 2018 09:46:04 GMT

Not for me

Re: KDL-42W654A YouTube not working properly

wooserious — Wed, 05 Sep 2018 20:49:57 GMT

i FOUND ON ACCIDENT THAT IF I RUN BEST CUBE #27 FOR ABOUT 30 MIN THEN AFTER THAT MY UTUBE KEEPS PLAYING AND DOESNT FREEZE UP LIKE IT HAS TO RUN FOR A WHILE AND THEN THE OTHER STUFF ON UTUBE APP KEEPS PLAYING