topic Sony KD65XE70 in Other TVs

Sony KD65XE70

foxall45 — Sat, 09 Dec 2017 18:49:38 GMT

Bought a brand new Smart TV for a significant amount of money and it does not connect to the BT Fibre router any ideas why before I phone up to the retailer to take it back as I’m really fed up with the servivice from Sony that SUCKS!

Re: Sony KD65XE70

EdwinaU — Sun, 10 Dec 2017 10:38:36 GMT

Hi Foxall,

Thanks for joining the community and reaching out to us. Sorry you're having trouble connecting to your router. There's a useful help guide for your TV with instructions on setting up the internet connection here. You'll also find more general info here and a link for further support if this doesn't work for you. Hope this helps.

Best wishes,

EdwinaU

Re: Sony KD65XE70

foxall45 — Sun, 10 Dec 2017 14:17:00 GMT

Thanks for your advise but non of these solutions work, looks like I’ll have to wait for Sony technical people to respond to the email I have submitted.