topic Re: Youtube in Other TVs

Youtube

UnknownGhost — Wed, 13 Dec 2017 08:50:17 GMT

I m having some problems with youtube on my Bravia TV KDL-40WD650 some weeks ago the youtube was perfectly fine.......Then suddenly when i wanted to enter on youtube i waited like 5 minutes in loading screen.Isn t from my internet connection i got a new one one month ago and it works perfectly we even connected the TV at it.We tried to connect it at another router still no succes.If you can help me i l bless you.Oh and i forgot to say i restarted the TV still no succes

Re: Youtube

jumpsuit — Wed, 13 Dec 2017 16:54:50 GMT

Hi @UnknownGhost and welcome to the Community

When you say restarted the TV do you mean reset?

Also have you updated the TV firmware recently?

Re: Youtube

UnknownGhost — Wed, 13 Dec 2017 18:21:35 GMT

Yes reset and i don t know what is this firmware.Could you please tell me?

Re: Youtube

jumpsuit — Wed, 13 Dec 2017 18:33:31 GMT

Hi again

There was a firmware update released for your model on 22nd November

Have a look Here

for more info as to how to check if you have it installed or not and if not how to install it.

It may not help, but if resetting the TV hasn't worked then its worth a try.

If not you may have to phone Sony Support tomorrow on: +44 (0) 2073652810

Re: Youtube

UnknownGhost — Wed, 13 Dec 2017 18:48:33 GMT

The update is installed.The name of the update îs 8.211-1000-1.330-01 if this will help to something

Re: Youtube

jumpsuit — Wed, 13 Dec 2017 19:58:18 GMT

In that case I'd give Support a call tomorrow

morning on the number I gave above.

Re: Youtube

samseerkgl — Thu, 14 Dec 2017 10:45:39 GMT

Hi I am Samseer, I'll try fix your issue. I think you forget update your YouTube. and make sure updated. If I still facing problem you can contact me on Skype *********

Before u talk make a payment via PayPal **********

Edit by jumpsuit:

@samseerkgl

Firstly - don't post your Skype name on a public forum for your own safety.

Secondly - DO NOT ask members on this forum to pay you for any help given !!!

Re: Youtube

jumpsuit — Thu, 14 Dec 2017 10:58:48 GMT

Hi @UnknownGhost

Just to say if anyone ever asks you on this forum to pay them for help

please don't!

Re: Youtube

UnknownGhost — Thu, 21 Dec 2017 18:55:41 GMT

The problem is solved.....When i got into settings and update youtube it showed i got the latest update but when i entered on youtube it didn t freezed.Well thanks for the help even if i didn t used it but eh.......