topic Sony Bravia in Other TVs

Sony Bravia

Lesleyk42 — Fri, 05 Jan 2018 21:37:14 GMT

I bought a Sony Bravia tv a couple of months ago and have had no problems accessing youtube, netflix, amazon prime etc until a couple of days ago. I have tried everything even back to factory settings but says connection "failed" even although I have checked all connections and they're fine. Half way through resetting, it asks me to put in my internet information but when I press the button it tells me to, nothing happens. Can anyone help please?

Re: Sony Bravia

Anonymous — Sat, 06 Jan 2018 18:12:16 GMT

Hi there,

Welcome to the community.

Could you tell me the model number please?

Best wishes,

Re: Sony Bravia

Lesleyk42 — Sat, 06 Jan 2018 18:19:46 GMT

KD-43X7000E

Re: Sony Bravia

Lesleyk42 — Sat, 06 Jan 2018 19:04:34 GMT

My husband reckons its the softwear on the tv.