topic Cannot play youtube on KDL-60EX645 in Other TVs

Cannot play youtube on KDL-60EX645

andrewhuang — Tue, 27 Mar 2018 02:29:00 GMT

I logged into my youtube account on the TV successfully and all list can be showing, but can't play, always "LOADING".

The Software Version: 1.557-1.245

Would you advise?

Thanks,

Andrew Huang

Pascale_F — Tue, 27 Mar 2018 18:34:36 GMT

Hi Andrew,

Welcome to the community.

You could try performing a factory reset. You can find detailed instructions on how to do this here.

Let us know how you get on.

Thanks,

Pascale_F